Associate Store Manager, Full Time, Williamsburg Brooklyn - West Elm
About The Position
In partnership with the General Manager, the Associate Store Manager will ensure the store meets or exceeds sales and contest goals, while meeting payroll goals based on current trends. This role involves prioritizing, planning, and adjusting schedules and daily agendas to meet business goals, and holding the team accountable to achieving these goals. The Associate Store Manager will also partner with the General Manager to recruit, interview, and select qualified candidates to build a talent pipeline. Training and motivating all associates through on-going programs in sales, customer service, and product knowledge, as well as assessing performance and providing on-going feedback, completing performance appraisals and development plans are key responsibilities. The role ensures an exceptional customer experience in the store to achieve World Class Service standards through effective floor management and staff coverage. Maintaining a safe work environment, ensuring store standards are met (visuals, cleanliness, signage, safety), and managing store-operating procedures (inventory levels, cash control) to minimize store losses are also crucial. The Associate Store Manager is responsible for ensuring the store meets company guidelines in opening and closing, monitoring company assets through accurate inventory procedures, and ensuring associates comply with all Company policies and procedures. Creating and maintaining an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy, is paramount.
Requirements
- 2-3 years management experience. Specialty retail preferred.
- Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
- Proven ability to identify top talent and train/develop/retain great people.
- Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
- Effective communication, organization and leadership skills.
- Proven ability to motivate and influence others through personal actions and examples.
- Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
Nice To Haves
- Specialty retail experience
Responsibilities
- Ensure store meets or exceeds sales and contest goals.
- Meet payroll goals based on current trends.
- Prioritize, plan and adjust schedules and daily agendas to meet business goals.
- Hold team accountable to achieving goals.
- Recruit, interview, and select qualified candidates to build a talent pipeline.
- Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
- Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
- Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
- Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
- Maintain a safe work environment and ensure ongoing safety training and awareness.
- Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
- Manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
- Ensure the store meets company guidelines in opening and closing.
- Monitor company assets through accurate inventory procedures.
- Ensure associates comply with all Company policies and procedures.
- Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
- Monitor assets through accurate inventory management procedures.
Benefits
- Competitive compensation package
- A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays and other time-off programs
- Health benefits, including health, dental and vision insurance
- Health and dependent care tax-free spending accounts
- Medical, family and bereavement leave
- Same-sex domestic partner benefits
- Short- and long-term disability programs
- Life and travel insurance
- An employee assistance program
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
