Associate Store Manager - NEW STORE - J.Crew Factory
About The Position
As an Associate Manager, you are a key member of the store leadership team and help ensure profitability by fostering genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to maximize team performance. While you own a key area of the business, you are also expected to step into other roles to maintain operational excellence. You collaborate with the Store Director as a shared business owner, contribute to the store’s overall performance, and take responsibility for a designated division such as Visual Merchandising, Operations, HR, or Service & Selling. You help manage store operations, systems, and technology, support recruiting and team development, and work to create a collaborative environment. The position also involves supporting sales-floor needs and developing ways to engage the community and build customer loyalty.
Requirements
- At least 3 years of full-time retail management experience with a similar scope.
- Passion for supporting the brand, customers, and teams.
- Stay current with fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy while executing tasks.
- Champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
- Have scheduling flexibility, including nights, weekends, and holidays.
- Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Collaborate with the Store Director as a shared business owner and help maximize profitability.
- Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Support the Store Director with recruiting, training, and development efforts.
- Partner with the Store Director and management team to foster a collaborative working environment for associates.
- Help ensure the team exceeds goals and provides best-in-class customer service.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of sales-floor roles as needed.
- Provide immediate feedback and coaching to maximize team performance.
Benefits
- Competitive base pay and bonus programs.
- Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products.
- Competitive paid time off plan, including paid holidays.
- 401(k) plan with company matching donations.
- Medical, dental, prescription, vision, and life insurance.
- Entertainment, travel, fitness, and mobile technology discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
