2027 Future Talent Program - Associate Specialist Supply Chain Management

MSD•Upper Gwynedd Township, PA
•$65,100 - $102,500•Hybrid

About The Position

The Associate Specialist Supply Chain Management is an entry-level role in the Manufacturing Division’s global manufacturing network. The position supports the reliable, compliant supply of pharmaceutical and health products by coordinating demand and supply planning, monitoring inventory and service levels, and collaborating across functions. The role works with a “Safety First, Quality Always” mindset and supports continuous improvement across assigned products. The Associate Specialist reviews demand forecasts and historical sales trends, monitors supply plans and inventory, manages demand/supply imbalances, and maintains planning data. The role participates in Market/Brand S&OP, leads or supports business-process improvement projects, and provides training and coaching to Demand Fulfillment Planners. Work includes managing exceptions and escalations using Kinaxis Rapid Response and the SCEM tool, coordinating finished-goods allocations, monitoring distribution center inventory, and addressing risks to on-time, in-full delivery. This is a full-time position with a hybrid work arrangement, based primarily in West Point, Pennsylvania. Selected candidates must be available to start employment by August 2027. The position requires 10% travel and is on the first, day shift. Domestic relocation is listed; visa sponsorship is not available. The posted salary range for the primary location is $65,100–$102,500, and the successful candidate is eligible for an annual bonus and long-term incentive, if applicable.

Requirements

  • Bachelor's or master's degree by the time of hire in Business, Supply Chain/Logistics, Pharmacy, Engineering/Biotechnology, Material Science, or a related Business or Engineering field.
  • Proficient use of Microsoft Office, particularly Excel.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Ability to work effectively in a cross-cultural and cross-functional business setting.
  • Adaptability, data analysis, demand analysis, inventory management, supply chain, supply chain management, supply chain metrics, and supply chain operations skills.
  • Availability to start employment by August 2027.

Nice To Haves

  • At least one year of experience in Supply Chain Management, including Operations, Supply Planning, or Demand Planning, or related experience.
  • APICS certification.
  • Manufacturing or Operations experience.
  • Experience with Kinaxis Rapid Response/Maestro.
  • Experience with SAP ECC.

Responsibilities

  • Collaborate with Marketing and Finance to review and understand demand forecasts, historical sales trends, and demand drivers.
  • Review and analyze demand forecasts from Business Alliance Management and Authorized Generic partners, where applicable.
  • Monitor supply plans through Exception Management to exceed customer service levels while maintaining inventory targets and following planning parameters.
  • Manage resolution and communication of demand/supply imbalances by collaborating with Manufacturing, Quality, Distribution & Logistics, Marketing, and Finance.
  • Maintain demand and supply planning systems with a focus on data accuracy.
  • Participate in Market/Brand S&OP.
  • Drive continuous improvement and changes for assigned products to support an evolving corporation.
  • Lead or participate in projects to improve business processes.
  • Provide training, support, and coaching to Demand Fulfillment Planners on professional knowledge and skills and handling potential supply issues.
  • Execute standard work to manage exceptions and escalations through the Kinaxis Rapid Response planning platform and Supply Chain Escalation Management (SCEM) tool.
  • Communicate with Demand Planning regarding regional Finished Goods allocations.
  • Monitor distribution center inventory levels and manage replenishment and post-release activities to ensure products arrive at the last internal customer or direct customer on time and in full.
  • Expedite deliveries as necessary to meet customer demand and escalate risks to meeting customer demand.
  • Facilitate regional Tier 2, 3, or 4 meetings.
  • Manage the Finished Goods Inventory of Questionable Value (IQV) process.
  • Drive the Service Level Agreement (SLA) with the Markets.
  • Monitor Inventory Replenishment Levels (IRL) for Finished Goods.
  • Manage Finished Goods inventory related to artwork changes, Last Authorized Shipping Date (LASD), and expiry to minimize discards.

Benefits

  • Medical, dental, and vision healthcare benefits.
  • Other insurance benefits for employees and family.
  • Retirement benefits, including 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
  • Annual bonus and long-term incentive, if applicable.
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