Associate Specialist - Regulatory Affairs

Acrisure•Grand Rapids, MI

4d•Onsite

About The Position

This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To fuel that growth, we have another exciting opportunity as a Regulatory Affairs Specialist - Licensing. In this role, you will support leadership in complex insurance licensing initiatives, manage cross-functional projects, and drive process improvements and procedural enhancements. This position offers a strategic opportunity to influence operational efficiency and strengthen compliance across the organization.

Requirements

Bachelor’s Degree or higher is preferred in Business Administration, Operations, Legal, Accounting, or related fields - or recognized equivalent in education and experience, required
Minimum of two years of experience supporting licensing functions within a regulated industry is required, with a preference for insurance or financial services experience.
At least three years of experience in a customer service role and/or administrative role is required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Proven experience with ServiceNow, Monday.com, and Power BI preferred
Familiarity with automation technologies is a plus

Responsibilities

Train and mentor department staff on licensing processes, systems, and work items.
Manage and coordinate workflows across assigned licensing functions, including TPA, MGA, and reinsurance licensing activities.
Monitor and optimize daily licensing operations to ensure efficiency, accuracy, and adherence to established procedures.
Serve as the primary liaison between the Licensing team, agency partners, and licensed employees.
Maintain strict confidentiality and safeguard sensitive information in accordance with company standards and regulatory requirements.
Support both individual and entity licensing processes, ensuring timely and compliant execution.
Oversee and contribute to reporting and auditing activities to ensure licensing records are accurate, complete, and compliant.
Assist with licensing-related components of mergers and acquisitions, including post-close integration activities.
Provide comprehensive support to agents and carriers through clear, professional written and verbal communication.
Maintain organized and up-to-date regulatory documentation in alignment with team standards and timelines.
Contribute to the development, enhancement, and implementation of licensing processes to ensure compliance with state regulations and industry guidelines.
Analyze and resolve complex or non-routine licensing issues, escalating as appropriate.