Associate Specialist - Cargo Events

United Airlines•Chicago, IL

1d•$53,960 - $70,334•Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Requirements

Bachelor’s degree in Business Administration, Marketing, Communications, Hospitality Management, Event Management, or related field OR equivalent experience
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Basic knowledge of event coordination and administrative processes
Strong attention to detail and organizational skills
Clear written and verbal communication skills
Demonstrated ability of having a customer-focused approach
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

1+ years of experience supporting corporate or customer events
Experience with event registration or event technology systems
Experience working with hotels, venues, or production vendors
Experience with Cvent, EventAir, or similar event management tools
Knowledge of corporate events, procurement, or invoice-processing procedures
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security.

Responsibilities

Supports the day-to-day coordination and administration of internal and external commercial Cargo events.
Completes assigned logistical, financial, and administrative tasks using established processes, timelines, and guidelines.
Works with internal teams to gather information, maintain event materials and records, and escalate issues or decisions to Cargo Marketing Manager.
Supports the coordination and execution of internal and external commercial events, including sales meetings, regional customer events, conferences, and industry trade shows.
Completes assigned event logistics such as venue and catering coordination, travel support, agendas, meeting materials, registration, and attendee communications using established plans and guidelines.
Maintains event calendars, project trackers, registration lists, attendee records, and event documentation.
Coordinates meeting schedules and travel arrangements, maintains event supply inventory, and assists in placing approved orders for designated teams.
Provides on-site and virtual event support, including setup, registration, materials distribution, and coordination with vendors.
Addresses routine questions and logistical issues and escalates items requiring approval or additional direction to the event lead or manager.
Completes routine financial administration for events by reviewing invoices and purchase orders.
Provides routine status updates, follows up on assigned action items, and supports sponsorship fulfillment and other event-related administrative requests.
Shares process issues or improvement suggestions with Cargo Marketing Manager for review.