Associate Solutions Engineer

LearnUpon • Salt Lake City, UT

3h • Hybrid

About The Position

LearnUpon is seeking an experienced Associate Solutions Engineer to join their fast-growing sales team in the Salt Lake City Office, focusing on the Enterprise Customer segment. This role involves becoming an expert in the LearnUpon platform, product integrations, and the Learning Management System space to provide solutions for medium and large enterprises. The Associate Solutions Engineer will be responsible for practicing excellent product discovery to uncover customer pains and priorities, using in-depth product knowledge to build impactful solutions, and leading product presentations, demonstrations, and proof of concepts. They will also proactively build technical diagrams and proof of concepts leveraging API & Webhook guides, support the business in maintaining competitive product intelligence, and act as a thought leader for new product solutions. Collaboration with Product Management, Marketing, and Engineering is key, as is working with passion and energy in a fast-paced environment. The role requires experience in team selling environments with account executives and sales managers, utilizing techniques like value selling. The company emphasizes a collaborative team environment where members support each other, deliver consistency, and strive for the best solutions. While a robust onboarding program exists, self-learning and a hunger to develop platform knowledge are expected.

Requirements

• Proven track record of delivering technical solutions, leveraging APIs, webhooks, and using workflow tools like Make, Zapier etc.
• 1+ years Pre-sales experience in a SaaS/Cloud environment, selling enterprise software to business users & executives at large enterprise organizations
• Outstanding techno-functional capabilities, comfortable owning the technical sell on Mid Market and Enterprise opportunities with the sales team
• Strong experience of building proof of concepts or custom demonstrations, showcasing use case specific solutions & the business value that technology can render for identified pain points
• Good knowledge of other Sales tech stack apps, e.g. Salesforce, Hubspot, MS Dynamics, IDP SAML SSO Providers, OIDC, Workday, ADP
• Self starter who is motivated and proactive to seek information to fill knowledge gaps and who manages their time effectively and prioritizes what’s important
• Excellent customer facing and relationship building skills
• Business value focused mindset to uncover prospect’s business challenges and develop solutions to solve them. Demonstrate value from Admin to Executive level
• Ability to explain and resolve complex technical aspects of SaaS software, including communicating with technical audiences on security and privacy
• Excellent team player with cross functional collaboration experience
• Excellent verbal and written communication skills as well as active listening
• Operates with integrity and respect in everything they do
• Highly self-motivated, hard-working, and objective driven, demonstrates ‘design thinking’
• A pragmatic approach coupled with the ability to thrive under the pressure of constant change and moving objectives as the organization grows
• A high degree of self-driven learning regarding new technologies in general and LearnUpon Platform capabilities in particular

Nice To Haves

• Previous experience in eLearning, HCM or Digital SaaS technologies is highly valued
• Experience in HTML, CSS, JavaScript, SQL is very good to have but not a mandatory requirements
• Experience with embedded systems, iframes and web components
• Experience of working within a company that has scaled ARR to >$100M
• Ability to travel for prospect and client meetings

Responsibilities

• Become an expert in the LearnUpon platform, our product integrations & the Learning Management System space for solutioning for medium and large Enterprises
• Practice excellent product discovery to uncover current pains and their priority for customer
• Use in-depth product knowledge and technical expertise to build impactful solutions that solve customer pains and deliver value by supporting business goals
• Lead on product presentations, demonstrations, proof of concepts and ongoing technical consultation to gain the product ‘yes’
• Proactively build out technical diagrams and pocs/workflows leveraging API & Webhook guides along with other technical documentation and tools e.g: Potential integrations between LearnUpon and other 3rd party systems
• Support the business in maintaining competitive product intel and positioning the Learnupon solution in competitive deals
• Proven experienced in team selling environments with account executives, sales managers, senior executives and comfortable leading with techniques like value selling and selling to solve customer pains
• Act as a thought leader for new or emerging product solutions from LearnUpon
• Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of LearnUpon’s products
• Collaborate with passion and energy in a fast paced environment

Benefits

• comprehensive rewards
• generous time off
• meaningful investment in your growth and development
• support, trust, and opportunity to do the most impactful work of your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed