Associate Solutions Engineer

Netcracker•Waltham, MA

12d•Onsite

About The Position

Associate Solutions Engineer We’re building the future of how the world communicates. Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services. Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Requirements

Comfortable speaking and presenting to large groups.
Previous sales or sales engineer experience.
Strong interpersonal and effective communication skills in a matrix environment.
Ability to work as part of a team to solve complex technical problems and work with accounts in complex political environments.
Excel at working under pressure with deadlines.
Bachelor’s degree required (BS in Engineering, Computer Science or equivalent relevant experience).

Nice To Haves

Experience with HTML, JavaScript, SQL, Java, J2EE, TCP/IP, Unix, Windows 2000.
Master’s Degree is highly preferred.

Responsibilities

Assist in all phases of the software and services sales process.
Travel worldwide with senior sales teams to meet potential and current customers.
Work with multiple global sales teams, helping prepare responses to RFPs and RFIs.
Find solutions to client technical issues.
Present on-site product demonstrations.
Work with various global sales teams to qualify accounts.
Participate in the development of product demonstrations, including specification, testing, and delivery.
Configure Netcracker product and demonstrate the advanced product concepts.
Assist the account team in ensuring customer satisfaction.
Travel to customer sites worldwide.