Associate Software Engineer, Reliability

Blizzard EntertainmentIrvine, CA
$31 - $56Hybrid

About The Position

The Overwatch team is seeking a skilled engineer to serve as an Associate Software Engineer, Reliability. Soldiers, scientists, adventurers, oddities… engineers! We are the Overwatch team, passionate gamers at heart, and we’re looking for a new hero to help us make Overwatch 2 - the globe-spanning sequel to Blizzard Entertainment’s acclaimed team-based game. In Overwatch 2, the nations of Earth are under assault. As the omnic forces of Null Sector launch a barrage of surprise attacks around the world, the planet’s governments and militaries prove quickly outmatched—and the remnants of the fearless strike force once known as Overwatch rally to make a valiant stand. Now the world’s heroes must each decide whether to answer the call to reemerge, reunite, and serve as a beacon of hope in a new era of crisis. This philosophy, along with the Blizzard values of “Gameplay First” and “Play Nice, Play Fair,” has made Overwatch one of Blizzard's most successful games, and it has forged a bond of trust with our worldwide player community that is extremely important to us. Our team has an opening for an Associate Software Engineer, Reliability. Reliability engineers on Overwatch are responsible for the stability and improvement of live service. This includes our internal playtest environments as well as our production server infrastructure. We also maintain deployment tools and participate in release management processes. If you’re passionate about Overwatch and feel that downtime is the enemy, come join our team!

Requirements

  • 2+ years relevant work experience, including with Linux systems and tools.
  • Knowledge of DevOps practices and principles.
  • Curiosity & tenacity to fully diagnose why something went wrong.
  • Exceptional deductive reasoning skills.
  • Familiarity with OS, networking, and server design concepts.
  • Experience working with Hybrid and public cloud APIs/tech.
  • Experience with Python and/or C#
  • Strong interpersonal and communications skills.

Nice To Haves

  • Experience working with public cloud APIs and technologies.
  • Experience with C++ game engineslnun
  • Experience working with distributed systems.
  • Networking experience (knowledge of low-level protocols and high-level protocols).
  • A passion for both video games, and technology.

Responsibilities

  • Automate configuration and deployment of VM fleets
  • Maintain and improve proprietary deployment tools written in Python, C#, and Go
  • Investigate and resolve live incidents
  • Participate in service capacity planning, demand forecasting, software performance analysis, and system tuning.
  • Work with other engineering teams to ensure new features meet our reliability standards.
  • Diagnose networking, database, and OS-related problems.
  • Share in off-hour / on-call duties.

Benefits

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
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