Associate, Servicer Oversight

Brio Real Estate, a Blackstone Portfolio Company•Atlanta, GA

About The Position

Brio Real Estate is a Blackstone Real Estate portfolio company focused on real estate credit. Brio supports Blackstone’s Real Estate Debt Strategies (“BREDS”) investments across the globe. The company provides support across key functions, including corporate, transaction, and management services. The critical infrastructure and capabilities Brio provides for BREDS allows for effective support in the management of its global portfolio. Today, BREDS has more than $76 billion of investor capital across high yield / opportunistic real estate credit funds, a publicly traded Mortgage REIT, and liquid securities strategies. BREDS is part of Blackstone Real Estate, the largest owner of commercial real estate globally, owning and operating assets across every major geography and sector. Role Purpose The Associate, Servicer Oversight supports the monitoring and analytical review of third-party servicers managing BREDS’ small balance commercial loan portfolio. This role is heavily focused on data analysis, reconciliation, and validation of servicing outputs to ensure compliance with servicing agreements, accuracy of remittance reporting, and integrity of large loan-level datasets. The ideal candidate is highly analytical, detail-oriented, and comfortable working with large data files to identify trends, discrepancies, and process improvement opportunities.

Requirements

Bachelor’s degree in Finance, Real Estate, Business Administration, or related field.
3–5 years of experience in commercial loan servicing, financial operations, or an analytical finance role.
Strong analytical skillset with experience working with large datasets, data validation, and reconciliation processes.
Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, data modeling); experience with data tools (e.g., Power BI, SQL, or similar) is a plus.
Foundational understanding of commercial loan structures preferred.
High attention to detail with an ability to identify discrepancies and trends in complex data.
Strong organizational, problem-solving, and communication skills with the ability to manage multiple priorities.

Nice To Haves

experience with data tools (e.g., Power BI, SQL, or similar) is a plus.
Foundational understanding of commercial loan structures preferred.

Responsibilities

Assist in monitoring adherence to loan servicing agreements through data-driven analysis and performance tracking.
Support the development of servicer scorecards, KPIs, and performance reporting using large datasets.
Identify, document, and escalate servicing exceptions, leveraging data to support issue resolution and remediation efforts.
Perform detailed analytical reviews of daily, weekly, and monthly servicing activity across large loan portfolios.
Lead and support monthly remittance reconciliation processes, including cash tie-outs, variance analysis, and waterfall validation.
Analyze and validate large loan-level data files (data tapes), ensuring accuracy across key fields such as balances, rates, maturity dates, and payment histories.
Review and reconcile servicing system outputs against internal records to ensure data integrity.
Develop and maintain exception reports, trend analyses, and root-cause assessments using large datasets.
Partner with internal teams (operations, finance, portfolio management, compliance, and IT) to deliver data-driven insights related to servicing performance.
Support system migrations, data conversions, and onboarding of new servicers, including validation of large boarding datasets.
Assist in building scalable reporting frameworks, dashboards, and process automation tools to improve oversight efficiency.
Document workflows and analytical methodologies to support consistency and auditability.