Associate Service Technician, Mission Viejo

Lucid Motors•Newark, CA

7d•$28 - $34•Hybrid

About The Position

Lucid is creating exceptional mobility experiences through innovation. The company is opening a new Service Center in Mission Viejo, CA, and is building a team of service professionals passionate about innovation, customer excellence, and sustainable transportation. This is an exciting time to join Lucid as they establish this state-of-the-art location and shape the future of Lucid's service operations. All employees will be trained at and report to the Costa Mesa Service center until the new site opens in Mission Viejo. As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. It is expected to have ASE certifications obtained within 6-8 months of hire date, with Lucid reimbursing the cost associated with successful completion.

Requirements

18+ years of age or older
Able to learn the High/Low Voltage process
Customer facing experience exhibiting excellent written and verbal communication skills
Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
Willingness to complete Lucid provided CPR training post hire
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice To Haves

Experience in automobile repair environments
Prior experience with Pre-Delivery Inspections (PDI)
Previous experience with EV diagnosis and repair
Basic electronic principles
Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
EPA 609 Certification (willing to obtain upon hire)

Responsibilities

Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
Perform software updates as needed on cars in the process of inspection.
Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
Learn High/Low Voltage systems
Demonstrate attention to detail and passion for creating positive client experiences
Ability to work remotely and support mobile service team as needed, travel may be needed
Other duties as assigned