Associate Service Technician
About The Position
The Associate Service Technician reports to the Service Supervisor and is located in Springfield VA or surrounding area. This is a Full-Time, In Field position requiring travel throughout the DMV area. The Associate Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at a customer’s location. This opportunity offers an incentive plan, compensation paid from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Service Technician and eventually a Senior Service Technician position. This entry-level position is designed for individuals with a willingness to learn, and a desire to develop a rewarding career in the food service and equipment industry.
Requirements
- 0 – 1 years of experience in a service-related role, (Plumbing, Automotive, Electrical) or equivalent military or practical experience.
- Ability to use field automation systems, (Tablets, cell phone, etc.)
- Detail-oriented with excellent problem-solving skills.
- Effective communication and interpersonal abilities.
- Ability to follow instructions and work collaboratively within a team.
- Commitment to delivering high-quality service.
- Ability to lift 75 pounds.
- Bend or twist body.
- Use hands to handle, control or feel objects, tools. or controls.
- Stand for long periods of time.
- Keep or regain their balance.
- Kneel, stoop, crouch, or crawl.
- Ability to successfully pass a background check post offer acceptance.
Nice To Haves
- EPA certification or coursework in a relevant field is a plus.
Responsibilities
- Conduct installation, servicing, and repair of food service equipment
- Assist in diagnosing and troubleshooting technical issues reported by clients.
- Learn and apply technical knowledge to resolve problems efficiently.
- Run mechanical and electrical troubleshooting and test tasks
- Survey safety devices and equipment on a regular basis
- Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
- Inspect food service equipment for the purpose of ensuring safety
- Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
- Identify necessary repairs and provide ongoing preventative maintenance
- Interact with clients in a professional and courteous manner.
- Provide clear and concise explanations of technical issues and solutions.
- Maintain accurate records of service activities, including work performed, parts used, and resolutions applied.
- Complete service reports and submit them in a timely manner.
- Participate in training programs to enhance technical skills and knowledge.
- Stay updated on industry trends and new technologies.
- Work collaboratively with other team members and departments to ensure seamless service delivery.
- Seek guidance from experienced technicians to enhance learning.
- Adhere to all safety protocols and guidelines during service activities.
- Report any safety concerns or incidents promptly.
Benefits
- Competitive compensation
- Portal to portal pay
- Overtime opportunities
- Company vehicle
- Company credit card for all travel expenses
- Company cell phone
- Medical, dental, vision benefits from Day One!
- 401(k) with company match
- Paid time off and holidays
- Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
- Tuition reimbursement for additional certifications
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
