Associate Service Technician
About The Position
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.
Requirements
- High School diploma or equivalent
- Valid driver’s license and acceptable motor vehicle record
- Willingness to be on call or work shifts according to customer needs
- Availability for occasional overnight travel as assigned
- Immigration sponsorship is not provided for this role
Nice To Haves
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
- Technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
- Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision
Responsibilities
- Leave from home each morning and independently work at customer sites to complete performance checks on commercial foodservice equipment, including refrigerators, ice machines, ovens, fryers, and complete beverage equipment preventative maintenance, emergency repairs, installations, and removals
- Complete in-service training of the customer’s staff on proper cleaning and daily maintenance of equipment
- Effectively manage time and resources to control costs, enhance efficiencies, and meet customer commitments
- Identify operating challenges that lead to kitchen equipment failure in restaurants, hotels, hospitals, and other commercial customers
- Attend appropriate technical and manufacturer training to obtain additional licenses and certifications to progress in your career
Benefits
- On-the-job training with available on-demand technical support
- Ongoing formal hands-on and classroom training at our National Training Kitchen
- Professional CFESA certifications
- Potential for advancement
- Company service vehicle
- Fuel card
- Computer
- Cell phone for business use
- Market-leading benefits program
- 401 (k)
- Paid time off
- Growth opportunities
- Advanced technician positions
- Management positions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
