Associate Service Technician
Forte•Chicago, IL
•Onsite
About The Position
The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems.
Requirements
- Previous experience in the service or installation of AV systems
- Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques
- Ability to work independently, be self-directed and make sound decisions based on customer satisfaction
- Excellent communication skills with a customer service-oriented approach
- Ability and willingness to travel to customer sites
Nice To Haves
- CTS Certification
- Crestron certification
- Extron certification
- Biamp certification
- QSC certification
- Shure certification
Responsibilities
- Diagnose technical issues with AV systems, including troubleshooting connectivity
- Provide technical support and training to clients on the operation and functionality of AV equipment
- Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability
- Assist in documenting service procedures and service-related activities
- Collaborate with team members to meet project deadlines and deliver high-quality service to clients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
