Associate Service Consultant- Street Lights (South Houston)
About The Position
Serves as a single-point-of-contact for customer distribution projects, managing the customer account relationship, coordinating projects from inception to completion, and overseeing distribution system development, reliability, and maintenance. This role involves analyzing, designing, and preparing structural and electrical specifications and work orders. The position aligns resources to meet customer service commitments and leads teams to address customer needs, considering cost-effectiveness, future growth, safety, code requirements, and customer satisfaction. This position is located at the South Houston, TX Service Center.
Requirements
- A minimum of an Associates Degree is required.
- Will consider relevant job-related CenterPoint Energy experience or 5 years of experience in electric distribution operations, construction management, construction science or engineering technology industry-related experience in lieu of degree.
- Two (2) years’ prior work experience preferred.
- Prior work experience for an electric utility company, and/or exposure to project coordination for an electric utility designing overhead and underground electrical distribution systems will be considered first.
- Must have the ability to gain working knowledge of the National Electric Code (NEC).
Responsibilities
- Collaborates with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information required to execute projects accurately and in a timely manner.
- Develops and maintains business partnerships with elected officials and employees of city, county, and state entities to effectively service customers.
- Supports community and civic organizations through active participation.
- Assists with project coordination and fund-raising events.
- Demonstrates project coordination skills for distribution capital and maintenance programs for CenterPoint Energy.
- Gathers project information, prepares estimates, analyzes data and designs electrical and street light distribution facilities.
- Represents the company in service extension negotiations related to service locations.
- Ensures customer obligations are met, negotiates and secures payment of projects, researches easement rights, and maintains completion of construction within specified timeframes.
- Identifies, evaluates, and if necessary, corrects pre-existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards. Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.
- Reviews facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards.
- Performs field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
- Participates in CenterPoint Energy’s Emergency Operation Plan (EOP), which may require extended work hours conducting facility inspections, in-field interactions with customers, and other duties to support service restoration.
Benefits
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule
- Paid holidays
- Paid time off
- Access to discounts at fitness clubs
- On-site wellness center at our headquarters in Houston
- Professional growth and development programs
- Tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
