Associate Sales Representative

RoyOMartin•Alexandria, LA

1d•Onsite

About The Position

The Associate Sales Representative will uphold Martco's vision and values while developing a strong understanding of the company's products, manufacturing capabilities, product specifications, applications, pricing considerations, and customer markets. This role involves building and maintaining positive relationships with existing and prospective customers, supporting assigned customer accounts, and progressively assuming responsibility for account management and sales activities. The Associate Sales Representative will assist customers with product availability, specifications, pricing, order status, and delivery expectations, while also identifying potential sales opportunities. They will partner with senior sales team members to learn account management, negotiation, pricing, forecasting, and customer development strategies, and assist in preparing quotes, pricing information, and sales proposals. Monitoring market conditions, customer activity, competitive products, and industry trends is also a key part of this role. The Associate Sales Representative will coordinate with various internal departments to support customer commitments and resolve issues, develop an understanding of production capabilities and inventory levels, and maintain accurate customer and sales information. Participation in customer visits, industry events, and trade shows, as well as responding to customer concerns promptly, are also expected.

Requirements

Bachelor’s degree in business, Marketing, Sales, Forestry, Wood Products, Supply Chain, or a related field preferred; equivalent relevant education and experience may be considered
Previous experience in wood products, building materials, manufacturing, distribution, or a business-to-business sales environment
Ability and willingness to develop knowledge of wood products, manufacturing processes, industry terminology, product specifications, and applicable markets
Basic understanding of sales principles and customer relationship management
Proficiency with Microsoft Office applications and the ability to learn CRM and other business systems
Ability to analyze basic sales, pricing, inventory, and customer information
Willingness and ability to travel to customer locations, manufacturing facilities, trade shows, and industry events as required
Valid driver's license and ability to meet applicable company travel requirements
Strong communication skills
Create and maintain positive relationships
High level of emotional intelligence
High level of professionalism and business acumen
Demonstrate curiosity and the ability to quickly learn and apply new concepts
Thorough, organized. and attentive
Resilient and adaptable
Ethical and respectful in all business dealings

Responsibilities

Uphold Martco vision and values: respect, integrity, commitment, honesty, excellence, and stewardship
Develop a strong understanding of the company's products, manufacturing capabilities, product specifications, applications, pricing considerations, and customer markets
Build and maintain positive relationships with existing and prospective customers through regular communication and responsive service
Support assigned customer accounts and progressively assume responsibility for account management and sales activities
Assist customers with product availability, specifications, pricing, order status, delivery expectations, and other sales-related needs
Identify potential sales opportunities within existing accounts and prospective markets
Partner with senior sales team members to learn account management, negotiation, pricing, forecasting, and customer development strategies
Assist with preparing quotes, pricing information, sales proposals, and other customer communications
Monitor market conditions, customer activity, competitive products, and industry trends and communicate relevant information
Coordinate with manufacturing, logistics, customer service, credit, and other internal departments to support customer commitments and resolve issues
Develop an understanding of production capabilities and inventory levels to effectively align customer needs with available products
Maintain accurate customer, sales, pricing, and activity information within applicable systems
Participate in customer visits, industry events, trade shows, and other business development activities as needed
Respond to customer concerns promptly and work collaboratively with internal teams to identify appropriate solutions