Associate Sales Operations Analyst

Calabrio

4h•Remote

About The Position

Verint is seeking a Sales Operations Analyst to join its Revenue Operations team. The role analyzes sales data, optimizes sales processes, and provides insights to improve sales performance and operational efficiency. It supports the sales organization by turning data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools. The analyst works with sales leadership, marketing, finance, and product teams to improve forecasting, track performance metrics, and support strategic decisions. The position is remote within the United States, but candidates must be in the Eastern or Central time zone. The posting describes the employer as Verint, while the benefits and company-culture sections refer to Calabrio.

Requirements

Bachelor's degree in Accounting, Finance, Business Management, or a related field, or relevant equivalent work experience.
3–4 years of experience in Data Analytics, Economics, Finance, or a related field, including at least 2 years within a SaaS organization.
Advanced Excel and data-visualization skills.
Proficiency in CRM systems such as Salesforce, Excel or Google Sheets, and data-visualization tools such as Tableau or Power BI.
Strong proficiency in Salesforce and other sales and/or marketing platforms.
Must be located in the US Eastern or Central time zone.

Responsibilities

Update and distribute weekly and monthly pipeline, bookings, and key-metrics reports to executive and senior leadership teams and board members.
Analyze sales data to identify trends, patterns, and growth opportunities.
Develop dashboards and reports covering revenue, pipeline, conversion rates, and quota attainment.
Provide insights for strategic sales planning and decision-making.
Monitor KPIs such as pipeline velocity, win rates, and sales cycle length.
Perform variance and trend analysis on sales results and forecasts.
Recommend ways to improve sales productivity.
Support forecasting using historical sales data and market trends.
Maintain CRM systems to ensure data integrity and accurate reporting.
Conduct data audits and implement data-governance standards.
Manage and optimize sales reporting tools and analytics platforms.
Work with marketing to analyze lead quality and conversion metrics.
Partner with finance on revenue and commission reporting.
Provide insights to sales leadership and executive teams.