Associate Repair Technician (1st Shift)

Epson America, Inc.Plainfield, IN
Onsite

About The Position

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics. We are currently looking for Associate Repair Technicians to join our team on 1st shift in our fast-paced repair depot environment.

Requirements

  • Ability to follow written instructions and technical procedures accurately
  • Strong attention to detail and commitment to quality
  • Familiarity with computers and basic software applications (e.g., Microsoft Office, data entry systems)
  • Good communication and teamwork skills

Nice To Haves

  • Basic understanding of electronics or mechanical systems preferred

Responsibilities

  • Performing repairs on units under direct or limited supervision, following written work instructions
  • Inspecting unit housing (internal and external) to assess repairable vs. non-repairable damage
  • Reading and following technical service procedures to evaluate unit performance
  • Inspecting and accurately interpreting test prints or images
  • Performing firmware upgrades
  • Conducting final testing to confirm repair results
  • Accessing and using diagnostic programs
  • Entering data using available reporting systems
  • Maintaining efficiency, yield, and quality standards while performing assigned tasks
  • Accurately maintaining electronic and paper records
  • Supporting depot operations by performing other duties as assigned by management

Benefits

  • Comprehensive medical, dental, and vision insurance effective on Day 1
  • Generous paid time off, including vacation, sick leave, and holidays
  • Annual bonus program for all employees
  • 401(k) plan with company matching
  • Tuition reimbursement
  • Employee Assistance Program
  • employee discounts
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