About The Position

UPMC Health Plan is seeking an Associate Agile Release Train Engineer (RTE) to support its Business Agility journey. The Associate RTE leads a team of teams within a single Agile Release Train (ART) through preparation, facilitation, and delivery of Program Increments (PIs). Reporting to the Sr. Director of Business Agility, this role supports the Health Plan’s agile ways of working, emphasizing relentless improvement, agility, design thinking, and customer-centricity. The Associate RTE partners with Product Management, Architects/Engineering, and ART leaders to use Scaled Agile Framework (SAFe) processes, tools, and mechanisms in support of Business Agility best practices, events, and ceremonies. As a servant leader, the RTE relies on experience, facts, communication, and interpersonal skills rather than authority to help teams deliver customer value. This is a full-time, Monday-through-Friday daylight-hours position with a hybrid arrangement of working from home and in the Pittsburgh, PA office.

Requirements

  • At least one SAFe certification is required.
  • At least 2 years of Scrum Master experience or Program Management experience within an Agile delivery environment.
  • At least 6 years of experience in a professional environment.
  • Experience running agile projects or programs of varying size and complexity.
  • Strong servant-leadership, motivation, education, and coaching abilities.
  • Ability to interact and communicate effectively with senior leadership.
  • Strong facilitation, strategic thinking, problem-solving, and leadership skills.
  • Exceptional leadership and strong executive reporting skills.
  • Outstanding written and verbal communication skills.
  • Ability to function in a team-oriented environment and influence staff, colleagues, and superiors.
  • Ability to coach and motivate diverse agile teams while managing multiple tasks.
  • Act 34 clearance.
  • Bachelor’s degree preferred, or high school diploma/GED with 10+ years of relevant experience.

Nice To Haves

  • Experience with Microsoft Azure DevOps, Apptio, and/or Jira.
  • Bachelor’s degree.

Responsibilities

  • Coach ART leaders, ART teams, and Scrum Masters in Lean-Agile practices and mindsets.
  • Prepare and lead ART events, including Program Increment (PI) Planning and PI Execution ceremonies.
  • Facilitate PI readiness by ensuring available visions, roadmaps, and prioritized Feature backlogs for the ART’s PIs.
  • Work with Product Management, Product Owners, Scrum Masters, Business Owners, ART leadership, System Architects, and shared functions to support delivery of committed PI Objectives.
  • Facilitate the flow of value through the ART using the Program Kanban system for Feature readiness and delivery.
  • Drive cross-team, ART, and departmental impediment escalation, planning, collaboration, and coordination, including inter-ART dependencies.
  • Communicate regularly and openly across the ART and stakeholders to provide transparency on progress and impediments through ART Syncs and System Demos.
  • Help manage risks and dependencies, and escalate and track impediments.
  • Work with Product Management, Product Owners, and other stakeholders to help align strategy and execution.
  • Promote the use of DevOps culture and the Continuous Delivery Pipeline for releasing.
  • Drive continual improvement through Inspect & Adapt workshops and connect teams as a binding agent.
  • Champion Business Agility self-assessments and Flow metrics for the ART, and review results with the ART to identify improvement opportunities.
  • Support team Scrum ceremonies where needed.
  • Maintain an objective perspective on issues and troubleshoot by applying agile principles.
  • Perform other duties as assigned to accomplish organizational goals and objectives.
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