Associate Relationship Manager

Fifth Third BankIndianapolis, IN
Onsite

About The Position

The Associate Relationship Manager (ARM) partners with Relationship Managers (RMs) to support sales and servicing efforts, perform financial and risk analyses, and assist in developing client solutions. This role is designed to grow through tailored training and hands-on experience, progressing from foundational support tasks to more advanced client engagement and business development responsibilities. ARMs are expected to demonstrate proficient financial and risk analysis capabilities, along with sales and business development acumen. Critical thinking and effective prioritization are essential, especially when supporting multiple Relationship Managers or other internal partners. At the core of the ARM role is a commitment to continuous learning and progressive skill development. This includes gaining a deep understanding of the bank’s products and services, building sales and client engagement competencies, identifying new revenue opportunities through prospecting, applying consultative selling strategies, and advancing proposals through the sales cycle.

Requirements

  • Bachelor’s degree in Business (e.g., Finance, Accounting, Business Administration), Liberal Arts or equivalent work experience preferred.
  • 1–2+ years of experience in commercial banking, financial services or client-facing sales rolee, or accounting.
  • Novice to proficient knowledge of: Financial and credit risk analysis
  • Novice to proficient knowledge of: U.S. economy and regulatory environment
  • Novice to proficient knowledge of: Sales and business development practices
  • Novice to proficient knowledge of: Commercial lending practices and corporate legal structures
  • Understanding of local/regional market dynamics preferred.
  • Strong verbal and written communication skills, including negotiation and presentation abilities.
  • Effective problem-solving and analytical skills; self-driven with demonstrated ability to take ownership of multiple priorities.
  • Proficiency in Microsoft Office Suite.

Responsibilities

  • Partner with RMs to support sales and servicing activities.
  • Assist in identifying and qualifying prospects through industry and client research.
  • Create and maintain client management records in iris, including client profiles and opportunity pipelines.
  • Prepare and contribute to client presentations and proposals.
  • Attend and actively participate in client meetings and presentations.
  • Collect and input KYC due diligence information.
  • Conduct initial pricing analysis and generate relationship pricing models.
  • Draft initial deal screens and opportunity memos.
  • Engage in direct client contact to support relationship development.
  • Identify new business opportunities and apply consultative selling strategies.
  • Conduct initial outreach to prospective clients and facilitate introductions to Relationship Managers.
  • Support Relationship Managers in the negotiation, advancement and closure of proposals.
  • Structured onboarding and training in commercial banking solutions.
  • Access to internal learning platforms in finance, credit analysis, and relationship management.
  • Coordinated access to experienced Relationship Managers and senior leaders who serve as trained coaches, providing guidance and support for professional development.
  • Opportunities to participate in cross-functional projects and client engagements.
  • Regular performance feedback and career planning discussions.

Benefits

  • Comprehensive benefits
  • Differentiated compensation offerings
  • Incentive compensation plan
  • Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
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