Associate Relationship Banker - Traverse Mountain - Lehi, UT

JPMorgan Chase & Co. • Lehi, UT

7d • Onsite

About The Position

As an Associate Relationship Banker in a Chase branch, you represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients address their financial needs. You assist walk-in and scheduled clients in person and by phone, build lasting relationships, and recommend products and services tailored to their needs. You also connect clients with digital banking tools and collaborate with specialists when clients have more complex financial needs.

The role requires learning products, services, and procedures, following banking policies and regulatory requirements, and working branch hours that include weekends and some evenings. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment depends on meeting those requirements, including registration after starting and completing renewals and updates.

The position offers competitive total rewards, which may include commission-based pay or discretionary incentive compensation for eligible roles. Benefits and programs are based on eligibility. Chase is an equal opportunity employer and provides reasonable accommodations for applicants and employees.

Requirements

• High school degree, GED, or foreign equivalent.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including required training.
• Ability to work branch hours, including weekends and some evenings.
• Must satisfy applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
• Must register with or update registration in the National Mortgage Licensing System and Registry under the SAFE Act, and complete required renewals and updates.

Nice To Haves

• At least one year of sales experience in retail, financial services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience following banking policies, procedures, and regulatory requirements.

Responsibilities

• Provide attentive, friendly service and create a welcoming environment for clients.
• Communicate clearly and consultatively; ask questions and listen to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and recommend tailored products and services.
• Educate clients about and connect them to digital banking tools, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to consult effectively on banking solutions.
• Collaborate with and connect clients to specialists for financial needs requiring expertise.
• Follow policies, procedures, and regulatory banking requirements.

Benefits

• Competitive total rewards package with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED