Associate Relationship Banker- Rhode Island Area, RI

JPMorganChase • Westerly, RI

6d • Onsite

About The Position

At Chase, Associate Relationship Bankers represent the brand and culture by creating welcoming, valued, and memorable experiences for clients. In a Chase branch, the role combines financial knowledge, current banking solutions, financial technology, and attentive service to assist clients with their financial needs and contribute to branch success.

The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information to determine financial responsibility, good character, and general fitness. A felony conviction within the last seven years disqualifies candidates. Continued employment depends on compliance with the Truth in Lending Act/Dodd Frank Loan Originator requirements and the SAFE Act, including NMLS registration or updating registration after starting, and timely annual renewal and required updates. Information supplied during the Chase online application may be transferred to NMLS by JPMorgan Chase.

Requirements

• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including tailoring product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and some evenings.
• Compliance with Dodd Frank/Truth in Lending Act Loan Originator qualification requirements, including JPMC review of relevant background and financial information; a felony conviction within the last seven years disqualifies candidates.
• NMLS registration under the SAFE Act, with successful registration immediately after the start date or updating an existing registration, followed by timely annual renewal and required updates.

Nice To Haves

• At least 1 year of sales experience in retail, financial services, or another related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Deliver attentive, friendly service and create a welcoming environment that exceeds client expectations.
• Communicate clearly, politely, and consultatively; ask questions and listen to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and by phone, build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients about and connect them to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
• Collaborate with and connect clients to team experts for specialized financial needs.
• Follow policies, procedures, and regulatory banking requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED