Associate-Rehabilitation Clinical Support-PRN

IU Health•Indianapolis, IN

1d•Remote

About The Position

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Requirements

High School Diploma/GED is required.

Nice To Haves

0-3 years Customer Service/Medical experience desired.
Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).

Responsibilities

Oversees patient flow from point of entry to destination and ensures timely, accurate and professional services.
Responsible for timely and accurate resolution of patients’ accounts.
Responsibilities may include but are not limited to obtaining specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits.
Communicate with payers and patients to achieve accurate financial information.
Responsible for accurate Registration of patients, Scheduling recurring appointments, answers incoming calls and directs patient and visitors appropriately.
Participates in operational aspects of the department and maintains performance improvement activities as required.
Participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs.
Orders, distributes and maintains designated and appropriate inventory of department related supplies.
Adheres to departmental productivity, quality and service standards in support of operational goals.