Associate Registrar

University of Colorado•Denver, CO

21h•$91,766 - $95,000•Hybrid

About The Position

Reporting directly to the University Registrar, the Associate Registrar works with the faculty and administration regarding records, registration and enrollment issues and is directly responsible for the supervision and management of administrative and service functions of the Office of the Registrar, while ensuring a high quality student service environment. This position will also oversee the Veteran and Military Student Services (VMSS) registrar staff and operations. This role will provide leadership and strategic direction to the Office of the Registrar. The Associate Registrar directly supervises four Assistant Registrars and oversees a staff of four additional professionals, as well as the student workers for the Office of the Registrar. This position will serve on the Enrollment Operations leadership team, and will regularly work with Financial Aid and Lynx Central leadership to ensure we have consistent quality levels of services in those areas.

Requirements

Bachelor's degree from an accredited institution in a related field.
Five (5) years of progressively responsible experience in management level positions, including supervisory experience.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Nice To Haves

Master's degree or higher from an accredited college or university in student affairs, student personnel services, higher education, or related field of study.
Advanced experience with supervision and development of professional staff.
Experience at the Assistant Registrar level or above in a higher education Registrar’s Office.
Prior experience with Oracle PeopleSoft SIS and other applications, such as OnBase, CollegeSource, Leepfrog, Parchment and Paradigm.
Outstanding interpersonal communication skills, characterized by the ability to work effectively with a range of constituents including students, faculty, alumni and School and University colleagues.
Capacity for critical thinking and logic to assimilate complex concepts in data and interpersonal relationships.
Demonstrated skill and knowledge of registrar profession.
Knowledge and understanding of the academic and curricular environment of a college or professional school.
Demonstrated familiarity with all Registrar related components of a student information system (SIS).
Ability to exercise considerable judgment and discretion in matters that are sensitive and confidential.
Ability to work independently and with a team.

Responsibilities

Serve as a collaborative leader within units that comprise Enrollment Management and the Registrar’s Office.
Oversee the development of strategies, support structures and processes to effectively administer Registrar’s Office services.
Supervise and administer academic policy, registration, grading policies and grade collection, transcript production and fulfillment, residency determination, continuing and professional educational programs and records, degree certification and posting, and licensure certifications for current and graduating students and alumni.
Directly supervise 4 Assistant Registrars, 4 Registrar Specialists, and all student workers for the Office of the Registrar. Develop and gather metrics to ensure that daily operations are moving forward successfully.
Act as lead on Graduate Studies Office forms, workflows, and processes.
Develop, maintain, and publish the Academic Calendar in all formats.
Work with the University Registrar and other Associate Registrars to create and implement strategies, policies and procedures relating to transactions in support of the students, faculty, staff and administration.
Represent the school on University-wide committees such as CU Student Records, CU-SIS Steering, and other working groups or projects as assigned.
Provide expert guidance on policies and procedures related to registration, coursework, credits, grading and records retention, and FERPA.
Conduct systematic evaluation of all current and historical Denver student records, including credits, grades, and degree information to maintain effective data integrity.
Collaborate with other campus Registrar’s Offices, schools, and programs, to enforce policies surrounding intercampus registration and other special programs, involving additional external stakeholders when applicable.
In conjunction with the University Registrar, ensure school compliance with FERPA, and support FERPA training for all faculty, staff and administrators.
Employee management, including hiring, onboarding, training, development, and performance management.
Other duties as assigned.