Associate Registrar for Exams, Grades, and VA Services - Law Center
About The Position
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Associate Registrar for Exams in the LAW Office of the Registrar at Georgetown University bears direct responsibility for the administration of academic policies related to exams. Exam administration is a high stakes and high touch process at Georgetown Law, and the position oversees all aspects of exams, including advising faculty and students, as well as enhancing existing and developing new procedures and services to address emerging needs of the Law Center community. Incumbent works with the Registrars to develop and implement policies and processes that lead to efficient and successful exam administration events. As more fully described below, areas of responsibility include the following: final exam administration; accommodated exam administration in collaboration with the Office of Accessibility Services; mini-course and special exam administration; exam conflict and exam relief; exam review, and communications and publications connected with exams. There are other duties as assigned by the Assistant Dean and Registrar to ensure efficient office operations dedicated to excellent stakeholder service and support.
Requirements
- Bachelor’s degree
- 5 -7 years of progressively responsible management experience
- Academic and/or personal advising experience
- Strong commitment to outstanding customer service with a broad range of stakeholders
- Proven track record in project management
- Professional, calm demeanor and ability to negotiate positive outcomes in the midst of highly stressful situations
- Proficiency in and comfort with Microsoft Suite of products
- Demonstrated exemplary communication, organizational, multitasking, and problem-solving skills
- Ability to work independently, yet collegially, with fellow staff members and with stakeholders, including students, faculty, and other administrators
- Self-motivated with the capacity for handling multiple tasks simultaneously
- An appreciation of and a commitment to maintaining the confidentiality of sensitive information
Nice To Haves
- Preference for a Master's degree or Juris Doctorate degree
- Preference for team management experience in a higher education setting
- Preference for technical knowledge and experience in systems used by higher education institutions
- Proficiency in database management, including reporting/analysis – working knowledge and prior use of Banner and Cognos.
Responsibilities
- Lead administration of 10,000+ final exams each semester, ensuring fairness, accessibility, and academic integrity.
- Collaborate with faculty on exam creation, guidelines, and delivery.
- Oversee accommodated exams in partnership with the Office of Accessibility Services, maintaining confidentiality and equity.
- Manage exam scheduling, conflict resolution, and student relief requests with fairness and transparency.
- Collaborate with Capitol Campus UIS partners to implement and enhance exam technologies as well as evaluate new systems and tools.
- Supervise and develop staff, fostering a collaborative, student-focused team culture
Benefits
- Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
