Associate Quality

FedEx•Lawrence, IN

2d•Onsite

About The Position

This position is responsible for the independent management, maintenance, and continuous improvement of a defined area of the Quality Management System (QMS), with day-to-day execution, governance, and effectiveness of assigned QMS processes. This position partners cross-functionally, supports audits and inspections, and ensures sustained compliance with regulatory, customer, and internal requirements. This position supports specific Quality functions at complex or highly regulated facilities or in a regional (multiple client/facility) capacity.

Requirements

Bachelor's degree in Quality, Engineering, Life Sciences, or a related field; 5 years of equivalent work experience may be considered.
Demonstrated experience independently managing one or more QMS elements.
Strong working knowledge of quality systems, procedures, and regulatory expectations.
Experience supporting audits and regulatory inspections.
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to ﬁnger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift/carry items up to 50 pounds.

Nice To Haves

Experience in regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
Working knowledge of ISO-based quality systems (e.g., ISO 13485, ISO 9001), GMP, GDP, HACCP, FSMA, or similar frameworks.
Experience owning QMS processes such as Document Control, CAPA, Change Control, Training, or Complaints.
Experience using electronic QMS (eQMS) platforms.
Formal training or certification in Lean, Six Sigma, or quality risk management methodologies; Internal candidates to demonstrate QDM proficiency with QDM Expert certification.
High level of autonomy, accountability, and ownership.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to interpret and apply regulatory and quality requirements.
Strong organizational and prioritization skills.
Proficiency with QMS platforms and standard business applications.
Ability to influence without direct authority and partner cross-functionally.
High level of integrity and attention to detail.

Responsibilities

Serve as the primary owner for assigned QMS processes (e.g., Document Control, CAPA, Change Control, Training, or similar).
Establish, maintain, and continuously improve procedures, workflows, and controls for assigned QMS areas.
Support day-to-day execution of assigned QMS processes, ensuring accuracy, timeliness, and compliance.
Review, assess, and approve quality records, documentation, and actions within assigned authority levels.
Monitor QMS performance metrics, trends, and risks related to assigned areas; drive corrective and preventive actions as needed.
Provide guidance, training, and support to cross-functional teams on QMS requirements and best practices.
Support internal, customer, and regulatory audits and inspections related to assigned QMS areas.
Partner with Quality leadership and cross-functional stakeholders to support site and organizational quality objectives.
Other duties as assigned.

Benefits

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
401K plan with company match after 1 year
Tuition reimbursement program
Holiday pay and accrued paid time of programs ofering both Vacation and PTO
Medical, dental, vision, and voluntary beneﬁts available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
Paid parental leave for both moms and dads
Paid bereavement and jury duty