Associate Quality Engineer

Textron•Detroit, MI

About The Position

The Associate Quality Engineer is responsible for product and manufacturing process quality throughout development, launch, and serial production. The role monitors quality KPIs and targets, supports assembly trials, drives plant process-quality improvements, and stops and escalates processes when non-conformities arise. It also maintains plant quality documentation and alerts management to issues that could negatively affect product quality or functionality. The position serves as the first contact for customer-related questions and manages customer claims, including warranty claims. Responsibilities include ensuring awareness of customer-specific requirements, risk management, and product safety; submitting final PPAPs to customers; updating customer portals and IMDS; and supporting project documentation such as P-FMEAs and process flow charts. The role conducts internal audits, follows up on corrective actions, and supports the Quality Manager with external and customer audits.

Requirements

  • Bachelor’s or Master’s degree in Engineering or comparable education.
  • Knowledge of quality tools and valid quality standards.
  • Knowledge of customer-specific quality requirements via IATF 16949:2016.
  • Knowledge of manufacturing processes.

Nice To Haves

  • Previous internship experience in quality is highly preferred.
  • Experience in automotive project management is preferred.
  • Six Sigma Green Belt is a plus.

Responsibilities

  • Manage KPIs and measures to improve product quality during development in accordance with the FLP Roadmap.
  • Achieve manufacturing process quality targets during launch and serial production.
  • Stop processes and escalate all quality non-conformities in accordance with STOP-AT-DEFECT.
  • Drive and implement continuous improvement activities affecting process quality at the plant.
  • Create and maintain plant-related quality documentation.
  • Support assembly trials and drive for the best process quality.
  • Alert management to items that negatively affect product quality or functionality.
  • Serve as the first contact for customer-related questions.
  • Ensure knowledge of customer-specific requirements, risk management, and product safety.
  • Manage customer claims, including A3 and warranty claims.
  • Submit final PPAPs to customers, including updates to customer portals and IMDS.
  • Support and update project-related documents, such as P-FMEAs and process flow charts.
  • Perform internal audits, ensure action plans are created, and follow up on corrective actions.
  • Support the Quality Manager with external and customer audits.
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