Associate, Provider Success
About The Position
The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Requirements
- 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
- 3+ years experience cooperatively developing project plans with internal and external stakeholders
- 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
- Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
- Healthcare experience
Nice To Haves
- Knowledge management, training, or content development in operational settings
- 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems
- Process Improvement or Lean Six Sigma certification
- Structured, systematic, and critical thinking
- Strong verbal and written communications
Responsibilities
- Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
- Utilizes data to drive business decisions to impact cross-functional strategy
- Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
- Supports Oscar team members through knowledge sharing, process documentation, and tooling development
- Other duties as assigned
- Compliance with all applicable laws and regulations
Benefits
- medical
- dental
- vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
