Associate Property Manager, Multifamily

Cushman & Wakefield•Seattle, WA

1d•Hybrid

About The Position

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property. This role assists the Regional Property Manager with the overall operations of the building, ensuring the smooth running of our community in a fast-paced environment. It involves overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The position also focuses on providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Completing lease/renewal paperwork, tracking and evaluating advertising and client traffic, and leading by example to instill and maintain the Cushman & Wakefield mission are key aspects of this role. The Associate Property Manager supervises the day-to-day operations of the on-site team, ensuring adherence to all Cushman & Wakefield policies and procedures, and maintains an effective on-site staff through interviewing, hiring, and coaching. Residents' files are maintained in accordance with company standards, and a positive living environment is fostered through prompt conflict resolution and consistent follow-up. The role also involves managing the community budget and finances, and working with leasing staff to meet leasing/marketing goals.

Requirements

3+ years of Property Management experience
1+ years of Management experience
Effective communication and customer service skills
Computer literate, including Microsoft Office Suite and internet navigation skills
General office, bookkeeping and sales skills and excellent oral and written communication skills
Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
Work with leasing staff to ensure that leasing/marketing goals are being met.

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Assisting the Regional Property Manager with the overall operations of the building.
Ensuring the smooth running of our community in a fast-paced environment.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion to completion to company standards.
Track and evaluate advertising, and all client traffic.
Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company's standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Be able to manage a team
Perform any other related duties as required or assigned.