Associate Project Manager

CreatorIQ•New York, NY

18d•Hybrid

About The Position

CreatorIQ is seeking organized, proactive project managers to help scale their customer experience. As an Associate Project Manager at CreatorIQ, you will play a key role in driving successful delivery of customer-facing and internal initiatives across their Customer Experience and Managed Services teams. You will manage timelines, coordinate stakeholders, and keep projects moving forward, ensuring clients and internal teams have a seamless experience. Working cross-functionally and closely with customer-facing leaders, you will help bring structure, clarity, and momentum to a growing portfolio of projects, all within a fast-paced, collaborative, and performance-driven environment.

Requirements

2–4 years of experience in project management, program coordination, or a similar client‑facing role
Comfort working in a customer‑adjacent environment (e.g., customer success, managed services, agency, or professional services)
Strong organizational skills with the ability to manage priorities across multiple teams and projects
Clear, confident communicator who can collaborate effectively with stakeholders at all levels
Familiarity with project management tools and best practices in a fast‑moving, growth‑stage environment

Responsibilities

Manage and coordinate multiple concurrent projects supporting customer experience initiatives and managed services programs
Partner with cross-functional teams including Customer Success, Managed Services, Operations, Sales, and Product to define scope, timelines, and deliverables
Act as a central point of ownership for project plans, status updates, risk tracking, and documentation
Support client-facing projects by helping teams stay aligned on expectations, deadlines, and communication
Identify opportunities to improve project workflows, tools, and processes as the function continues to evolve