Associate Project Manager

Quad•Bolingbrook, IL

22h•$50,000 - $75,000

About The Position

The primary role of the Associate Project Manager Client Services is for direct client contact and overall coordination of the client’s visual merchandising projects, as assigned by the Client Services Supervisor. The Associate Project Manager Client Services will be in continual communication with the client through email, phone and in-person conversations to understand all details of their projects. He/she should have the ability to thoroughly communicate the details of a project to the various service departments of Quad to provide the lowest and most accurate pricing available.

Requirements

Bachelor’s degree in advertising, communication, marketing or related field required.
Must be computer literate with proficiency with MS Word, Excel, PowerPoint, Outlook and the ability to learn new computer systems
Ability to speak, read and write in the English language
Strong verbal and written communication skills
Ability to learn proprietary software
Understanding of retail structure and operations
Knowledge of print and in-store marketing
Strong organizational skills with attention to detail
Effective time-management and prioritization skills
Desire to accept mentoring and guidance in an effort to grow skill set

Nice To Haves

1-2 years’ experience in account or project coordination preferred
Familiarity with Monday.com, CrossCap, ServiceNow, Workfront and PowerBI preferred

Responsibilities

Responsible for day-to-day tactical execution of visual merchandising print projects and tactical communication with the client
Assist in trafficking projects between Client Service, production and client cross-functional partners to seek proper approvals
Develop and manage project timelines and tasks list
Assume responsibility over basic administrative duties for each project
Coordinate and work on multiple projects simultaneously
Collect project specifications from the client and accurately communicate those specifications to internal and external departments
Review all estimates received from internal departments for accuracy
Keep supervisor aware of project status on a weekly basis
Quickly learn how to use internal project tracking software to ensure that all internal parties and the client are meeting schedule dates
Communicate with internal and external stakeholders
Attend meetings as directed by the Client Services Supervisor
Assist in any other project assignments as approved through the Client Services Supervisor
Work with all support departments to execute the duties and requests of the Client Services team on behalf of their client’s objectives and support other agency activities on an as-needed basis
Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values
Identify process challenges and work with internal leadership to solve
Manage relationships with client-designated print vendors; including quote requests, project status meetings, tracking and invoice management
Follow up with client-designated print vendors to ensure shipments reach stores and warehouse as contracted
Obtain estimate approvals from authorized Ulta stakeholders prior to commencing orders
Manage inventory replenishment and reporting, including generation of reprint orders and removal of obsolete items; ensuring metadata is accurate for store ordering
Partner with client stakeholders to create, maintain and optimize production grids based on specifications, requirements and standards as defined by the client
Follow up with brand partners on past due artwork and samples
Investigate and resolve store support tickets in ServiceNow (ticketing system for field support)
Partner with client category owners to assist in Graphic Library management and maintenance
Conduct annual inventory analysis to ensure only active graphics are live at the warehouse
Other duties as assigned by Quad leadership