Associate Project Manager

Quad Med Medical Clinic•Chicago, IL

About The Position

The Associate Project Manager Client Services is responsible for direct client contact and overall coordination of client visual merchandising projects. This role involves continuous communication with clients via email, phone, and in-person to understand project details. The Associate Project Manager must effectively communicate project details to internal Quad service departments to ensure accurate and competitive pricing. This position requires managing multiple projects simultaneously, developing project timelines, and handling administrative duties for each project.

Requirements

Bachelor’s degree in advertising, communication, marketing or related field required.
Minimum 1-2 years’ experience in account or project coordination preferred.
Must be computer literate with proficiency with MS Word, Excel, PowerPoint, Outlook and the ability to learn new computer systems.
Ability to speak, read and write in the English language.
Strong verbal and written communication skills.
Ability to learn proprietary software.
Understanding of retail structure and operations.
Knowledge of print and in-store marketing.
Strong organizational skills with attention to detail.
Effective time-management and prioritization skills.
Desire to accept mentoring and guidance in an effort to grow skill set.

Nice To Haves

Familiarity with Monday.com, CrossCap, ServiceNow, Workfront and PowerBI preferred.

Responsibilities

Responsible for day-to-day tactical execution of visual merchandising print projects and tactical communication with the client.
Assist in trafficking projects between Client Service, production and client cross-functional partners to seek proper approvals.
Develop and manage project timelines and tasks list.
Assume responsibility over basic administrative duties for each project.
Coordinate and work on multiple projects simultaneously.
Collect project specifications from the client and accurately communicate those specifications to internal and external departments.
Review all estimates received from internal departments for accuracy.
Keep supervisor aware of project status on a weekly basis.
Quickly learn how to use internal project tracking software to ensure that all internal parties and the client are meeting schedule dates.
Communicate with internal and external stakeholders.
Attend meetings as directed by the Client Services Supervisor.
Assist in any other project assignments as approved through the Client Services Supervisor.
Work with all support departments to execute the duties and requests of the Client Services team on behalf of their client’s objectives and support other agency activities on an as-needed basis.
Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values.
Identify process challenges and work with internal leadership to solve.
Manage relationships with client-designated print vendors; including quote requests, project status meetings, tracking and invoice management.
Follow up with client-designated print vendors to ensure shipments reach stores and warehouse as contracted.
Obtain estimate approvals from authorized Ulta stakeholders prior to commencing orders.
Manage inventory replenishment and reporting, including generation of reprint orders and removal of obsolete items; ensuring metadata is accurate for store ordering.
Partner with client stakeholders to create, maintain and optimize production grids based on specifications, requirements and standards as defined by the client.
Follow up with brand partners on past due artwork and samples.
Investigate and resolve store support tickets in ServiceNow (ticketing system for field support).
Partner with client category owners to assist in Graphic Library management and maintenance.
Conduct annual inventory analysis to ensure only active graphics are live at the warehouse.
Other duties as assigned by Quad leadership.