Associate Program Director, Coach
About The Position
At Playworks Michigan, we are strengthening how we deliver high-quality, consistent programming that supports students and the adults who serve them every day. We are seeking a strong internal leader to drive program quality, develop staff, and ensure excellence across all partner sites. This is a high-impact role for someone who leads with clarity, builds accountability, and is committed to continuous improvement. This role carries primary ownership of program quality and delivery across the region, with strategic support from the Associate Director. As the Associate Program Director, you will lead the execution and management of Playworks’ comprehensive school-based play and youth development programming. You are responsible for overseeing program quality, staff performance, training, and development of program staff, and ensuring consistent, high-quality implementation of Playworks services across partner sites. This is a full-time, exempt position that reports directly to the Associate Director. CORE FOCUS OF THE ROLE Drive program quality and consistency across all partner sites Lead staff performance management, coaching, and development Ensure strong implementation of TeamUp and training models Establish clear expectations for program delivery and staff accountability Lead ongoing observation, feedback, and continuous improvement cycles Build staff capacity to operate independently and consistently across sites MANAGEMENT RESPONSIBILITIES Direct supervision of Program Specialists and Site Coordinators Lead onboarding, training, and ongoing development of program staff Oversee performance management and staff accountability systems Participate in the hiring of program staff Support the implementation of staff development and recognition efforts PROGRAM OVERSIGHT & PERFORMANCE Oversee implementation of Playworks programming and consultation services at partner sites Conduct regular program observations and data reviews to ensure high-quality delivery Own program metrics, outcomes, and continuous improvement efforts across the region Use data to inform decisions, identify trends, and drive staff accountability Ensure a strong, consistent partner experience across all school sites Address program challenges and support school partnerships as needed Lead administrative program management tasks (data collection, reporting, etc.) Represent Playworks in community and partner-facing settings as needed Develop and refine systems, processes, and tools to improve program delivery and consistency SUCCESS IN THIS ROLE Demonstrated ability to manage and develop adult staff, including setting clear expectations and holding accountability Ability to drive consistent, high-quality program implementation across multiple sites Experience using data, observation, and feedback to improve performance and outcomes Strong organizational and prioritization skills in a dynamic, fast-paced environment Ability to build systems and processes that support consistency and sustainability Comfort operating in a lean structure with a high level of ownership and responsibility Professionalism and ability to represent Playworks effectively with school and community partners
Requirements
- 5+ years of successful supervisory and management experience (managing adults preferred)
- Proven ability to develop and maintain collaborative relationships internally and externally
- Demonstrated experience with staff coaching, performance management, and accountability
- Strong computer skills, including the Google Suite and Salesforce
- Ability to thrive working both independently and within team settings
- This position must be based in Southeast Michigan and requires consistent in-person engagement with school, district, and community partners.
- This role includes periodic travel across Michigan and Ohio to support school, district, and partner engagement. Travel may include occasional day trips and limited overnight travel based on partnership and regional needs.
Responsibilities
- Drive program quality and consistency across all partner sites
- Lead staff performance management, coaching, and development
- Ensure strong implementation of TeamUp and training models
- Establish clear expectations for program delivery and staff accountability
- Lead ongoing observation, feedback, and continuous improvement cycles
- Build staff capacity to operate independently and consistently across sites
- Direct supervision of Program Specialists and Site Coordinators
- Lead onboarding, training, and ongoing development of program staff
- Oversee performance management and staff accountability systems
- Participate in the hiring of program staff
- Support the implementation of staff development and recognition efforts
- Oversee implementation of Playworks programming and consultation services at partner sites
- Conduct regular program observations and data reviews to ensure high-quality delivery
- Own program metrics, outcomes, and continuous improvement efforts across the region
- Use data to inform decisions, identify trends, and drive staff accountability
- Ensure a strong, consistent partner experience across all school sites
- Address program challenges and support school partnerships as needed
- Lead administrative program management tasks (data collection, reporting, etc.)
- Represent Playworks in community and partner-facing settings as needed
- Develop and refine systems, processes, and tools to improve program delivery and consistency
Benefits
- medical, dental, vision, disability, and life insurance
- 401(k) with employer contribution
- Flexible paid time off, including vacation, sick leave, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
