Associate Production Equipment Technician

Broadridge•Edgewood, NY

6d•Onsite

About The Position

Under the general direction of the Supervisor – Production Equipment Technical Support, the Associate Production Technician maintains all production equipment to ensure maximum availability and reliability. This includes performing various corrective and preventative maintenance activities on all production equipment, including equipment specific to archival storage and retrieval of computer-generated data (File Based servers) where applicable. Production Technicians read and interpret technical service bulletins and manuals to develop troubleshooting plans for problems. They exhibit the ability to resolve repairs and know when to escalate the issue to enlist the expertise of Sr. Technicians, vendors, contractors, or management to aid in the problem resolution process. Production Technicians provide some limited on-the-job training to less experienced associates and share knowledge and experience with them as required.

Requirements

High school diploma or equivalent and/or technical/vocational education.
Proven proficiency in the operation and repair of high-speed production equipment is optimal.
Must possess good oral and written communication skills.
Ability to take directions and to work effectively under time constraints is necessary.
Ability to stand while working through-out the duration of assigned shift.
Ability to lift, carry and move 25+lbs., through-out duration of the assigned shift.

Nice To Haves

Vendor/equipment repair certification for at least one of Broadridge’s insertion platforms (e.g., Blue Crest, Bowe, Buhrs, etc.).
3 years’ experience within a production environment with resultant knowledge of equipment repair.

Responsibilities

Perform preventative and corrective maintenance as well as troubleshoot equipment problems.
Respond to Technical Support calls in a prompt manner to ensure timely resolution.
Appropriately logs all support calls into technician tracking system (RPM, CLS or other) to ensure all work time and parts are appropriately accounted for.
Install electrical wiring and controls for all production-related equipment.
Install, troubleshoot, and repair computer hardware related to production equipment.
Relocate production equipment and support the installation of new equipment as required by management.
Effectively track parts usage and provide input to management and the Inventory Analyst with regard to suggested inventory levels.
Contribute to a positive quality of work life and foster team spirit and morale.
Provide input to leadership regarding performance appraisals of junior technicians.
Ensure compliance with maintenance records in accordance with OSHA and EPA requirements. This may include the use and maintenance of an equipment tracking database.
Consistently adheres to all safety procedures.
Performs other duties as assigned.