Production Associate Technician

Broadridge•Coppell, TX

2d•$27 - $33•Onsite

About The Position

Broadridge is seeking a Production Associate Technician to join its team in Coppell, Texas. Under the direct supervision of the Supervisor, Production Equipment Technical Support, or a more senior technician, this role performs machine hardware adjustments, minor corrective repairs, and preventive maintenance on designated production equipment to maximize equipment availability and reliability. The associate learns to resolve and prevent downtime and escalates issues when more experienced technicians or management are needed. The position supports insertion and bindery equipment by monitoring throughput, assisting operators, maintaining equipment and work areas, tracking spare parts, documenting support calls, and checking processed materials for quality. Major repairs or work inside safety covers require direct supervision from a production technician or above. The role requires standing and lifting, carrying, and moving more than 25 pounds throughout the assigned shift. The schedule is late-week nights: Wednesday, Thursday, Friday, and every other Saturday, from 6:00 p.m. to 6:00 a.m. The hourly pay range is $27.00–$33.00, plus a shift differential; the position is bonus eligible. Broadridge describes its workplace as collaborative, engaging, and inclusive, and notes that AI-based tools may support application review while employment decisions include human review.

Requirements

High school diploma or equivalent preferred.
At least 1 year of experience in a production environment with resulting knowledge of machine repair is preferred.
Good oral and written communication skills.
Ability to take direction and work effectively under time constraints.
Ability to stand throughout the assigned shift.
Ability to lift, carry, and move more than 25 pounds throughout the assigned shift.

Nice To Haves

Proficiency in operating and repairing machines is optimal.
High school diploma or equivalent.
At least 1 year of production-environment experience with knowledge of machine repair.

Responsibilities

Monitor hourly throughput of inserting or bindery machines to ensure they operate at optimum capacity.
Clean equipment, tools, the maintenance shop, and the general work area.
Track parts usage, maintain accurate spare-parts inventory, and order replacements when stock falls below suggested levels.
Perform minor equipment repairs, including adjusting or changing belts, replacing worn feeding or separating rollers, and carrying out required maintenance on designated equipment.
Read and use technical service bulletins and manuals to resolve equipment issues and develop technical skills; escalate issues to vendors, contractors, subject matter experts, or management when needed.
Work inside safety covers for complicated or major repairs only under the direct supervision of a production technician or above.
Follow spare-part inventory processes and procedures.
Log support calls in the technician tracking system (RPM, CLS, or other) so work time and parts are accounted for.
Contribute to a positive quality of work life and foster team spirit and morale.
Assist operators with machine setup, clearing jams, camera adjustments, and other equipment-related issues.
Check processed materials for quality and compliance with Broadridge and client standards.
Consistently adhere to all safety procedures.
Perform other duties as assigned.