Associate Product Manager

Big Happy • New York, NY

1d • Hybrid

About The Position

Big Happy is hiring an Associate Product Manager to help deliver its product roadmap across in-house platforms, including an order management system and a creative production tool maintained by its Engineering and Design teams. Reporting to the Sr. Product Manager, this role translates business needs and discovery insights into clear, build-ready requirements. The Associate Product Manager leads structured discovery with Sales, Operations, Client Services, and other internal stakeholders; independently owns assigned workstreams; and supports agile delivery while identifying trade-offs and risks early. The role requires strong writing and analytical skills, thoughtful stakeholder engagement, and the ability to document complex workflows in a way that enables Design and Engineering to build with confidence.

The position is hybrid and works from either the New York City or Chicago office three days per week. Compensation is $85,000–$110,000 base salary plus a 10% semi-annual bonus; actual base pay depends on factors such as experience, skills, and location. The total compensation package may include bonuses, equity, and comprehensive benefits.

Requirements

• 1–3 years of professional experience, including at least 1 year in a product or product-adjacent role writing requirements and shipping work with an engineering team.
• Experience working in an agile software or SaaS environment, including backlog refinement, sprint planning, or related delivery activities.
• Ability to elicit stakeholder needs and turn them into clear requirements, user stories, and acceptance criteria, including mapping and documenting workflows.
• Working experience developing user stories, refining backlogs, and mapping and documenting processes.
• Technical fluency sufficient to follow high-level discussions about APIs, integrations, and data flow.
• Excellent written and verbal communication skills, including the ability to communicate clearly with technical and non-technical audiences and build strong working relationships across Sales, Operations, Client Services, Design, and Engineering.
• Strong analytical thinking and judgment, with the ability to weigh trade-offs and prioritize effectively.
• Proactive, ownership-driven mindset, with the ability to take initiative and drive work forward independently.
• Bachelor's degree in business, marketing, communications, computer science, information systems, or a related field, or equivalent professional experience.

Nice To Haves

• Background in ad tech or digital media, including ad operations, trafficking, agency, publisher, or ad server experience.
• Experience with SaaS product operations or systems integration documentation.
• Comfort using AI tools in day-to-day product work, such as research synthesis, drafting, and analysis.

Responsibilities

• Translate discovery findings and roadmap priorities into detailed PRDs for the in-house order management and creative production platforms, including problem statements, user needs, scope, workflows, dependencies, acceptance criteria, and open questions.
• Lead structured discovery conversations with Sales, Operations, Client Services, and other internal stakeholders to identify pain points, validate business needs, and clarify edge cases.
• Drive day-to-day execution of assigned product workstreams by organizing tasks, tracking decisions, and moving initiatives forward with limited oversight.
• Create specific, unambiguous, build-ready documentation for UX and Engineering, aligned with company product documentation standards.
• Identify and evaluate scope, timeline, dependency, and technical trade-offs and risks, and escalate decisions promptly.
• Partner with Engineering during backlog refinement, sprint planning, and delivery follow-through by clarifying requirements and keeping tickets aligned with intended product behavior.
• Develop working knowledge of platform functionality, user workflows, system interactions, operational realities, and integration constraints.
• Keep PRDs and other artifacts current, document revisions, and communicate requirement changes to stakeholders as decisions evolve.

Benefits

• Healthcare, dental, and vision benefits.
• Unlimited PTO.
• HSA/FSA match program.
• Big Happy-provided laptop.
• Participation in Big Happy's stock program.
• Paid parental leave.
• Half-day Fridays, except in Q4.
• Team camaraderie, celebration of wins, learning from challenges, and continuous career growth.
• A workplace culture where employees can be themselves, contribute meaningfully, and be valued for their impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level