Associate Product Manager
About The Position
Big Happy is seeking an Associate Product Manager to help deliver its product roadmap across in-house platforms, including an order management system and a creative production tool built and maintained by its Engineering and Design teams. Reporting to the Sr. Product Manager, the role translates business needs and discovery insights into clear, build-ready requirements. The Associate Product Manager leads structured discovery with Sales, Operations, Client Services, and other internal stakeholders to uncover pain points, validate business needs, and clarify workflows. They turn findings into detailed PRDs, user stories, and acceptance criteria; independently own assigned product workstreams; support agile delivery; and identify trade-offs and risks early. The role requires developing knowledge of platform functionality, user workflows, system interactions, operational realities, and integration constraints, while keeping product documentation current as decisions evolve.
Requirements
- 1–3 years of professional experience, including at least 1 year in a product or product-adjacent role writing requirements and shipping work with an engineering team.
- Experience working in an agile software or SaaS environment, including backlog refinement, sprint planning, or related delivery activities.
- Ability to elicit stakeholder needs and turn them into clear requirements, user stories, and acceptance criteria, including mapping and documenting workflows.
- Working experience developing user stories, refining backlogs, and mapping and documenting processes.
- Enough technical fluency to follow high-level discussions about APIs, integrations, and data flow.
- Excellent written and verbal communication skills, including the ability to write for technical and non-technical audiences and build strong cross-functional relationships.
- Strong analytical thinking and judgment, including the ability to weigh trade-offs and prioritize effectively.
- Proactive, ownership-driven mindset and comfort taking initiative and driving work forward independently.
- Bachelor’s degree in business, marketing, communications, computer science, information systems, or a related field, or equivalent professional experience.
Nice To Haves
- Background in ad tech or digital media, such as ad operations, trafficking, agency, publisher, or ad server experience.
- Experience with SaaS product operations or systems integration documentation.
- Comfort using AI tools in day-to-day product work, such as research synthesis, drafting, and analysis.
Responsibilities
- Translate discovery findings and roadmap priorities into complete PRDs, including problem statements, user needs, scope, workflows, dependencies, acceptance criteria, and open questions.
- Lead structured discovery conversations with internal stakeholders to uncover pain points, validate business needs, and clarify edge cases.
- Drive day-to-day execution of assigned product workstreams by organizing tasks, tracking decisions, and moving initiatives forward with limited oversight.
- Synthesize requests, process details, and technical context into specific, unambiguous documentation for UX and Engineering, following product documentation standards.
- Identify and evaluate scope, timeline, dependency, and technical trade-offs, and escalate decisions promptly.
- Partner with Engineering during backlog refinement, sprint planning, and delivery follow-through by clarifying requirements and keeping tickets aligned with intended product behavior.
- Build working knowledge of platform functionality, user workflows, and system interactions across the in-house order management and creative production platforms.
- Update PRDs and document revisions, and communicate requirement changes to stakeholders as decisions evolve.
Benefits
- Healthcare, dental, and vision benefits.
- Unlimited PTO.
- HSA/FSA match program.
- Big Happy-provided laptop.
- Participation in Big Happy’s stock program.
- Paid parental leave.
- Half-day Fridays, except in Q4.
- Team camaraderie, celebrating wins, learning from challenges, and fostering continuous career growth.
- Workplace culture where employees can be themselves, contribute meaningfully, and be valued for their impact.
- Competitive base salary and a 10% semi-annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
