Associate Product Manager

SRI Resources•Celebration, FL
•Hybrid

About The Position

Software Resources has an immediate, long-term contract opportunity for an Associate Product Manager with a major corporation in Celebration, Florida. The position is onsite two to three days per week, with the remainder remote. The Commerce Product team owns the shopping experience on the Cruise Line website, including how guests browse sailings and evaluate offers and pricing. Its work spans cruise listings, special offers, itinerary and ship launches, and supporting content. The Associate Product Manager will turn business goals and guest pain points into clear priorities, requirements, and delivered products, partnering with Marketing, Revenue Management, Analytics, Legal, Design, Engineering, and content teams to keep stakeholders aligned. The role supports the roadmap, backlog, discovery, requirements, partner coordination, promotions, launches, content accuracy, localization, and performance analysis for the shopping experience. Work is managed in Jira across the software development lifecycle, including defects, releases, and testing. The job requires a bachelor's degree in a related field or equivalent experience. The posting describes this as a long-term contract role. Benefits listed by SRI Resources include medical, dental, and vision coverage; a 401(k) with company match; short-term disability; and life insurance with AD&D.

Requirements

  • At least 3 years of experience in product management, business analysis, content management, or a related digital role.
  • Ability to translate business and guest needs into clear written requirements, user stories, or product documentation.
  • Ability to build relationships and influence cross-functional teams, including product, engineering, design, marketing, and business partners.
  • Ability to facilitate partner discussions, negotiate priorities, and drive decisions.
  • Comfort working with data and pulling, interpreting, and communicating insights from analytics, dashboards, or performance reports.
  • Familiarity with content management systems, publishing workflows, or digital content operations.
  • Strong written and verbal communication skills for technical and non-technical audiences.
  • Organization and attention to detail, with the ability to manage multiple workstreams in a fast-paced environment.
  • Bachelor's degree in a related field, or equivalent experience in Product Management, Digital Experience, Business, Communications, or a related discipline.

Nice To Haves

  • Experience in e-commerce, travel, hospitality, entertainment, or other guest-facing digital businesses, ideally involving shopping, offers, pricing, or promotions.
  • Experience with a CMS platform such as Adobe Experience Manager, RWS Tridion, Sitecore, Contentful, or similar.
  • Experience with behavioral analytics or testing tools, such as Adobe Analytics, Google Analytics, or A/B testing platforms.
  • Experience supporting localization or translation workflows, including multilingual content processes.
  • Knowledge of agile product development practices, including sprint planning, backlog refinement, retrospectives, and acceptance testing, preferably in Jira.
  • Exposure to AI-assisted tools that improve content, analysis, or team productivity.

Responsibilities

  • Support the product roadmap, backlog, and priorities for areas of the shopping experience, including cruise listings and special offers, tying them to business outcomes.
  • Support discovery and requirements definition by writing user stories, acceptance criteria, and process flows for engineering, content, and QA teams.
  • Lead partner discussions with Marketing, Revenue Management, Analytics, Legal, Finance, and operations to set scope, timelines, and tradeoffs and resolve conflicts early.
  • Manage special offers and promotions from intake and business rules through content build, legal review, launch, and expiration.
  • Support itinerary and ship launches by coordinating content readiness, pricing, and release timing across teams and systems.
  • Partner with stakeholders to keep content accurate and reusable.
  • Coordinate localization and translation needs, including international and French-language experiences, and track readiness across languages.
  • Analyze booking, traffic, and guest behavior data to measure results, test ideas, and inform prioritization and recommendations.
  • Manage work in Jira across the software development lifecycle, including defects, releases, and testing, and communicate status, risks, and decisions to leaders and partners.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Short-term disability insurance
  • Life insurance with AD&D
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