J.P. Morgan Wealth Management - Associate Product Manager

JPMorganChase•Jersey City, NJ

About The Position

This is a high visibility role responsible for working on client-facing features across digital channels, the Chase mobile app, and advisor/branch tool-sets. As an Associate Product Manager in the JPM Wealth Management Core Capabilities Product team, you will play a critical role in identifying, gathering and analyzing information used in defining the vision and strategy and facilitating execution of the next generation of digital solutions across the Wealth Management business lines. The role will partner with other product teams, designers, and technology teams across JPM WM and the broader JPM Chase organization to deliver an intuitive, controlled, and seamless experience for all JPM WM clients and advisors. The ideal candidate is comfortable working on large-scale initiatives, connecting dots across product lines, and conducting deep analysis to recommend solutions supported by data.

Requirements

2-5 years of product management or business analyst experience with a strong analytical background; project management experience a plus
Experience in Payments, cash/asset transfer, or related field
Experience working closely with user experience designers and software engineers
Work in environment with a high level of ambiguity and ability adapt accordingly
Execution focused and able to organize, prioritize and manage multiple streams of work simultaneously
Strong partnership record and ability to build effective business relationships required to leverage parts of the organization when needed
Strong verbal communication and presentations skills - the ability to write clearly with a high level of sophistication and detail
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Nice To Haves

Experience with Adobe Analytics or any web analytics tool is a plus

Responsibilities

Serve as the initial contact between our business and technology partners to triage new features and enhancement requests, ensure clear understanding of the desired business objective, and how the new functionality supports firm wide business strategies
Conduct requirement-elicitation meetings with appropriate teams to understand the context of critical stakeholder needs, pain points and business impact
Engage with Tech Architect to determine architectural impact to Platform and identification of potential impact to other Platforms
Participate in preparation tasks for prioritization through Agile planning methods and work with Product Owner to make recommendations into final prioritization decisions
Adopt usage of processes and tools for appropriate documentation of the business problem, use cases, user stories, current state (As-Is) and target state (To-Be) processes
Lead partnership with Quality Assurance to drive functional end-to-end testing across all channels (web, mobile). Drive the prioritization of any defects found and work with technology on the resolution
Lead release coordination and planning
Develop expert level knowledge of current state platform and help with solutioning the target state. Provide key input in build out of multi-year product roadmap and translate product strategy into defining actionable deliverables
Provide key input in defining the OKRs by partnering with cross functional leaders
Proactively analyze data and leverage data-driven experimentation and measurement frameworks to ensure that key results are on-track
Generate ideas for continuous improvement and process improvements to promote productivity, efficiency, and increased collaboration across multiple scrum teams