Associate, Product Management

Morgan Stanley•New York, NY

5d•Hybrid

About The Position

Morgan Stanley Services Group Inc. is seeking an Associate, Product Management in New York, New York to deploy advanced systems that utilize generative artificial intelligence (GenAI) to optimize business processes, with a focus on overseeing governance and control measures to ensure the ethical and responsible use of AI technologies. Develop and execute an effective end-to-end process for governing GenAI use cases. Collaborate with Business Units, stakeholders across all three lines of defense including BU Risk, Model Risk Management, Legal and Compliance, and Internal Audit, and other Firmwide GenAI teams to ensure the safe, reliable and efficient implementation of GenAI use cases. Conduct thorough analysis to ensure alignment with organizational goals and objectives, including risk management principles. Partner with all three lines of defense to ensure GenAI use cases comply with regulatory standards and Firm policies. Support AI, Technology, and Third Party Governance Partners in establishing risk-based frameworks, policies and procedures that govern GenAI enablement, including the deployment of agentic AI solutions. Monitor project progress, proactively identify and address potential risks, issues, or dependencies, and implement mitigation strategies throughout the GenAI deployment lifecycle to ensure timely project rollout. Work with cross-functional teams to ensure project alignment and synergy. Contribute ideas to drive collaboration, innovation, and knowledge sharing across GenAI initiatives. Effectively communicate with internal stakeholders across Firmwide GenAI, product owners, technology teams, control partners, and BUs. Participate in meetings to provide updates, gather feedback, and address project-related issues. Use GenAI tools to perform key responsibilities.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field of study.
Four (4) years of experience in the position offered or four (4) years as an Associate, Analyst, Data & Analytics Engineer, AI/ML Developer, or a closely related occupation.
Four (4) years of experience with project tracking using Agile and JIRA.
Four (4) years of experience with conversational AI vendor solution implementation using Kore.ai.
Four (4) years of experience with data collaboration and reporting using SQL.
Four (4) years of experience with system connectivity management using API Integration.
Four (4) years of experience with Project Management including cross-functional program delivery.
Four (4) years of experience creating presentations using PowerPoint.
Four (4) years of experience using Excel for data tracking and analysis.
Three (3) years of experience with enterprise AI implementation using OpenAI Enterprise Solutions and Microsoft 365 GenAI Solutions.
Three (3) years of experience with AI workflow coordination using Agentic AI Orchestration.
Three (3) years of experience with AI data integration using Retrieval-Augmented Generation (RAG).
Three (3) years of experience with Prompt Engineering to optimize AI interactions.
Three (3) years of experience with Data Quality assurance to ensure accuracy and consistency of data used in AI projects.
Three (3) years of experience with Data governance for overseeing data use policies and compliance for artificial intelligence (AI) initiatives.

Responsibilities

Deploy advanced systems that utilize generative artificial intelligence (GenAI) to optimize business processes.
Oversee governance and control measures to ensure the ethical and responsible use of AI technologies.
Develop and execute an effective end-to-end process for governing GenAI use cases.
Collaborate with Business Units, stakeholders across all three lines of defense (BU Risk, Model Risk Management, Legal and Compliance, Internal Audit), and other Firmwide GenAI teams to ensure the safe, reliable and efficient implementation of GenAI use cases.
Conduct thorough analysis to ensure alignment with organizational goals and objectives, including risk management principles.
Partner with all three lines of defense to ensure GenAI use cases comply with regulatory standards and Firm policies.
Support AI, Technology, and Third Party Governance Partners in establishing risk-based frameworks, policies and procedures that govern GenAI enablement, including the deployment of agentic AI solutions.
Monitor project progress, proactively identify and address potential risks, issues, or dependencies, and implement mitigation strategies throughout the GenAI deployment lifecycle to ensure timely project rollout.
Work with cross-functional teams to ensure project alignment and synergy.
Contribute ideas to drive collaboration, innovation, and knowledge sharing across GenAI initiatives.
Effectively communicate with internal stakeholders across Firmwide GenAI, product owners, technology teams, control partners, and BUs.
Participate in meetings to provide updates, gather feedback, and address project-related issues.
Use GenAI tools to perform key responsibilities.