Associate Product Specialist, Product Management
About The Position
The Business & Market Intelligence team fuels growth for partners globally through cutting-edge capabilities across analytics, insights, and data-driven solutions. Within Mastercard Business & Market Insights, the Operational Intelligence pillar enables customers to understand, manage, and optimize the end-to-end payment lifecycle through scalable reporting and analytics platforms. We are seeking an Associate Product Specialist, Product Management support platform growth initiatives across the Operational Intelligence portfolio. This entry-level role is ideal for someone early in their career who enjoys working with data, learning new tools, and helping teams turn information into useful insights. This role will provide analytical and execution support by helping collect data, maintain reports, summarize trends, and document insights that support product and business decisions.
Requirements
- Basic experience with data analysis, reporting, and visualization; Excel experience required, and exposure to Tableau, Power BI, or similar tools is helpful.
- Exposure to SQL, databases, data querying, or data concepts through coursework, internships, projects, or hands-on learning.
- Ability to work with structured data, check for accuracy, identify simple patterns, and summarize observations.
- Interest in learning how data moves across systems, platforms, and reporting tools.
- Willingness to learn new tools, technical concepts, and business processes in a product environment.
- Bachelor’s degree in data analytics, information systems, computer science, engineering, business analytics, economics, or a related field.
- Coursework, internship, project, or early career exposure to data analytics, business intelligence, product analytics, reporting, or related areas.
- Ability to summarize data into clear observations and explain what the information may mean.
- Curious, eager to learn, and comfortable asking questions to understand products, systems, and customer needs.
- Organized and able to manage tasks, meet deadlines, and follow through on details with guidance.
- Clear communicator who can collaborate with product, technology, data, and business partners.
Nice To Haves
- Interest in payments, analytics, reporting platforms, or financial services is helpful but not required.
Responsibilities
- Support analysis of platform adoption, usage trends, and performance across Operational Intelligence solutions.
- Help organize and review customer, subscription, and operational data to identify trends and areas for further review.
- Work with Product, Technology, and Data teams to learn how platform data is structured and how it supports business decisions.
- Create and maintain basic reports, dashboards, and KPI tracking related to adoption, usage, retention, and revenue.
- Help gather data, check assumptions, and summarize findings for business cases and product planning.
- Track new feature rollouts and help monitor early usage or performance results.
- Document insights clearly so product, data, and commercial teams can understand and act on the information.
- Communicate findings in a simple, practical way for team members and stakeholders.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
