Associate Producer, Partner Development (Ticketing & Ecommerce)

Entertainment Benefits GroupOrlando, FL
$22 - $24Hybrid

About The Position

As a Partner Development, Associate Producer, you will play a key role in onboarding new suppliers and supporting the growth of existing ones. Your primary responsibility will be working in tandem with the Partner Development Coordinator in support of the Partner Development, Account Manager to build and maintain supplier offers on EBG’s platforms, including managing build requirements, product pricing, and listing content. You will serve as the primary support for the Partner Development Account Manager, helping to ensure the optimal performance of supplier products across EBG’s platforms. The ideal candidate is detail‑oriented, adept at navigating backend systems, knowledgeable in website fundamentals, and able to respond quickly to changes to drive revenue growth and maximize client satisfaction.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum 1 year of experience in ticketing systems or the ticketing/travel industry.
  • Proficient in Microsoft applications and various internet browsers.
  • Basic HTML proficiency (e.g., fonts, colors, spacing, links).
  • Strong organizational skills, with the ability to multi-task and exceptional attention to detail.
  • Collaborative, goal‑oriented team player who is resourceful and proactive.
  • Excellent written and verbal communication skills.
  • Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed.

Nice To Haves

  • You are a juggler of many tasks and love to stay busy
  • When it comes to staying organized, you know all the hacks
  • You’re interested in technology and learning new software doesn’t scare you
  • Even the smallest errors or incorrect data never escape your eye

Responsibilities

  • Provide support to the Partner Development Account Manager for assigned supplier needs.
  • Communicate internally to ensure partnership deliverables are met.
  • Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy.
  • Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency.
  • Support the management of product inventory as needed.
  • Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices.
  • Perform market research to support the maintenance of EBG’s competitive positioning.
  • Coordinate with internal teams to launch offers and execute campaigns.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental & Vision
  • 401k Match
  • Short Term Disability, Long Term Disability (Company Paid)
  • Company Paid Basic Life and AD&D
  • Additional Voluntary Benefits
  • Flexible Work Arrangements
  • 3 Weeks of PTO + 5 Personal Days
  • Paid Holiday Break from Christmas to New Year
  • Paid Holidays
  • Fitness Reimbursement Program
  • Annual Day of Giving
  • $1000 per year in Tickets-At-Work gift cards to full-time employees
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