Associate Producer I

Nexon America • El Segundo, CA

5d • Hybrid

About The Position

The Associate Producer I is responsible for running the successful live game service. This includes executing the vision of the Producer by collaborating with various departments and ensuring the timely, high quality delivery of game service. We are currently working in the office 2-3x a week in a hybrid work model.

Requirements

• 1 - 3 years of game production experience
• 1+ year live game experience preferred
• Bachelor’s degree or equivalent experience
• Knowledge of live and online game player behavior
• Strategic thinking, problem solving ability
• Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
• Preferably a gamer at heart
• High level understanding of online environments and processes required to maintain high uptime
• Excellent interpersonal and communication skills
• Exceptional project and time management
• Strong organizational skills
• Proficient in MS Office

Responsibilities

• Assists in coordinating tasks and dependencies with internal teams like QA, Community, and Player Support to meet project deadlines
• Helps maintain and track established schedules for maintenance, QA, and weekly bug triages
• Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment
• Supports during live service updates and maintenance to ensure seamless execution
• Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game
• Other duties as assigned

Benefits

• medical, dental and vision plans for you, your spouse or domestic partner and your children
• Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits
• company paid life, AD&D, short-term and long-term disability benefits
• access to voluntary life and AD&D for yourself and your dependents
• flexible spending accounts
• a 401(k) savings plan with a company match
• pet insurance
• monthly wellness credit
• lunchtime yoga
• language classes
• bi-monthly catered lunches
• monthly happy hours
• well-stocked snack bar
• paid time off
• sick days
• company holidays
• a year-end break

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree