About The Position

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 28 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Requirements

  • Ability to understand a client’s existing content structure and use-cases to help guide the client through implementation
  • Extensive experience with organization methodologies for large volumes of content including folder architectures and metadata
  • Critical thinking, analysis, troubleshooting, and problem solving expertise
  • Ability to architect solutions based on customer requirements using the capabilities of Inspire
  • Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
  • 3+ years of experience in management consulting, asset management marketing, sales operations, or a related field
  • Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers at all levels
  • Basic knowledge of data systems and structures
  • Bachelor’s Degree or equivalent experience

Responsibilities

  • Work with clients to help them understand the Quadient Inspire software and implementation best practices
  • Consult with the client to develop solutions that leverage Inspire’s Content Management System
  • Review and analyze client content and collateral to determine organizational methodologies
  • Understand business and content-related problems to identify and present solutions
  • Lead the creation of production dynamic document templates for new and existing clients
  • Create documents and artifact templates for new and existing customer
  • Work collaboratively with offshore and onshore teams to ensure completion of deliverables
  • Provide support and ongoing services for existing clients in accordance with SLAs
  • Assist with conducting on-site and virtual training with clients as necessary
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