Associate Premium Auditor

Beacon External•Warwick, RI

About The Position

The Associate Premium Auditor examines and verifies payroll records, business operations, and insurance exposures for low- to moderate-complexity accounts to determine the actual earned premium for each policy period. The role works under supervision and established procedures. Validated data supports ratemaking and workers’ compensation classification review. The Associate Premium Auditor also answers routine questions from customers, agents, and underwriters about audit requirements and class codes. The position conducts customer audits across a broad range of industries; researches and reviews information to prepare for audits; verifies classifications and related coverage details; documents analysis and decisions; and delivers customer-focused service. It also supports Premium Audit team processes and participates in special projects, NCCI inspection reviews, and departmental initiatives while developing expertise.

Requirements

  • High school diploma required.
  • Basic analytical and numerical skills and strong attention to detail.
  • Ability to learn auditing principles and workers’ compensation classifications.
  • Customer-focused, collaborative mindset and openness to change and new initiatives.
  • Transferable experience in customer service, payroll, accounting, insurance, or administrative roles.
  • Working knowledge of Microsoft Excel and ability to learn multiple databases and systems.
  • Effective verbal and written communication and interpersonal skills.
  • Strong organization and time-management skills, with ability to manage assigned work with regular guidance and feedback.

Nice To Haves

  • Associate degree or an equivalent combination of education, training, and relevant experience; the posting describes this as preferred and required.
  • Previous premium audit or workers’ compensation experience (helpful but not required).
  • Familiarity with the NCCI Basic Manual and workers’ compensation classification concepts.

Responsibilities

  • Conduct customer audits and classify businesses and employees for workers’ compensation in accordance with Premium Audit standards and insurance regulations.
  • Research customer websites and resources such as coverage information, NCCI, Secretary of State, and DLT websites to prepare for audits.
  • Verify class codes, officer coverage, and claim classifications, and communicate potential class code changes to underwriters.
  • Document audit analysis and decisions to support compliance with Premium Audit policies, DBR filings, and Quality Assurance standards.
  • Explain the audit process to customers, respond promptly to inquiries, and build positive relationships with customers, agents, and underwriters.
  • Process voided and reassigned audits, upload PYG payroll reports, assist with PYG reconciliations, participate in the audit phone hunt group, and generate monthly invoices via Adobe Sign.
  • Participate in special projects, NCCI inspection reviews, and departmental initiatives.

Benefits

  • Competitive base salary with a broad range of compensation initiatives.
  • Comprehensive health plans, life insurance, and wellness programs.
  • Generous vacation time.
  • Telecommuting and flexible schedule arrangements.
  • Retirement savings plan and 401(k) educational programs.
  • Learning and development opportunities.
  • Friendly, inclusive, and supportive culture focused on teamwork and knowledge sharing.
  • Commitment to employee health, wellness, and work-life balance.
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