Associate Premium Auditor

The Beacon Mutual Insurance Company•Warwick, RI

About The Position

As an Associate Premium Auditor, you’ll work under supervision and established procedures to examine and verify payroll records, business operations, and insurance exposures for low- to moderate-complexity accounts. You’ll determine the actual earned premium for each policy period and validate information used for ratemaking and workers’ compensation classification review. You’ll also answer routine questions from customers, agents, and underwriters about audit requirements and class codes. The role includes conducting customer audits across a range of industries, researching information to prepare for audits, reviewing classifications, documenting audit analyses and decisions, and providing customer-focused service. You’ll also support team processes and participate in projects and departmental initiatives as you develop your expertise.

Requirements

  • High school diploma required.
  • Basic analytical and numerical skills with strong attention to detail.
  • Ability to learn auditing principles and workers’ compensation classifications.
  • Customer-focused and collaborative mindset, with openness to change and new initiatives.
  • Transferable experience in customer service, payroll, accounting, insurance, or administrative roles.
  • Working knowledge of Microsoft Excel and ability to learn multiple databases and systems.
  • Effective verbal and written communication and interpersonal skills.
  • Strong organization and time-management skills, with ability to manage assigned work with regular guidance and feedback.

Nice To Haves

  • Associate degree or an equivalent combination of education, training, and relevant experience; the posting describes this as preferred required.
  • Previous premium audit or workers’ compensation experience; helpful but not required.
  • Familiarity with the NCCI Basic Manual and workers’ compensation classification concepts.

Responsibilities

  • Conduct customer audits and classify businesses and employees for workers’ compensation in accordance with Premium Audit standards and insurance regulations.
  • Research customer websites, coverage information, NCCI, Secretary of State, and DLT websites to prepare for audits.
  • Verify class codes, officer coverage, and claim classifications, and communicate potential class code changes to underwriters.
  • Maintain clear records of audit analyses and decisions to support compliance with Premium Audit policies, DBR filings, and Quality Assurance standards.
  • Explain the audit process to customers, respond promptly to inquiries, and build positive relationships with customers, agents, and underwriters.
  • Process voided and reassigned audits, upload PYG payroll reports, assist with PYG reconciliations, participate in the audit phone hunt group, and generate monthly invoices via Adobe Sign.
  • Participate in special projects, NCCI inspection reviews, and departmental initiatives.

Benefits

  • Competitive base salary with a broad range of compensation initiatives.
  • Comprehensive health plans, life insurance, and wellness programs.
  • Generous vacation time.
  • Telecommuting and flexible schedule arrangements.
  • Retirement savings plan and 401(k) educational programs.
  • Learning and development opportunities.
  • Friendly, inclusive, and supportive culture focused on teamwork and knowledge sharing.
  • Commitment to employee health, wellness, and work-life balance.
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