Associate, Precious Metal/Money Market Operations

HSBC Global Services LimitedNew York, NY
Onsite

About The Position

This role is within Currency and Commodity Operations and focuses on supporting the smooth and safe operation of Precious Metals and Money Markets within a highly controlled environment. The position involves pre and post-settlement services, including confirmations and fails management for both Money Markets and globally traded Precious Metals. The role is part of a business that offers 24-hour global coverage for precious metals products and manages one of the largest commercial metals vaulting facilities in the US. Key responsibilities include overseeing daily processing, supporting change and technology initiatives, and maintaining strong client and stakeholder relationships. Success in this role is defined by accurate and timely processing, effective escalation of risks and issues, and continuous improvement of controls and efficiency.

Requirements

  • Experience supporting pre and post-settlement processes in markets operations, trade support or a closely related environment
  • Knowledge of Money Market products including Loans and Deposits and/or Precious Metals trade support workflows
  • Strong operational risk awareness including adherence to regulatory standards and internal controls and escalation of control weaknesses or breaches
  • Clear and professional communication with internal and external clients by phone and email
  • Ability to manage multiple priorities effectively, maintaining service quality in a high-volume environment
  • Ability to evaluate issues and implement practical fixes that reduce risk and improve efficiency
  • Proficient use of Microsoft Word, PowerPoint and Excel to support reporting, analysis and change delivery
  • Effective partnership with teams such as Product Control, Legal, Compliance and IT to resolve issues and deliver change

Responsibilities

  • Oversee daily processing across Precious Metals and Money Market Operations including confirmations, settlements and fails management
  • Assist with supervision of the Precious Metals and Money Markets Operations team including providing coverage in the manager’s absence
  • Deliver tactical and strategic projects with a focus on timely implementation and risk mitigation
  • Resolve processing issues quickly while adhering to regulatory requirements and HSBC internal controls
  • Authorize settlements, confirmations and invoices as required to support accurate trade processing
  • Represent the team on conference calls and in meetings, communicating key risks and issues clearly
  • Partner with stakeholders across MSS including Product Control, Legal, Compliance and IT to support day-to-day delivery
  • Support IT projects and new business objectives to ensure change is implemented on schedule with minimal disruption

Benefits

  • Competitive pay and benefits package
  • Robust Wellness Hub
  • Tailored professional development opportunities
  • Generous matching gift program
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups
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