Liquidity & Account Solutions- Money Market Funds- Product Associate

JPMorgan Chase & Co.Plano, TX
$99,750 - $155,000

About The Position

As a Senior Product Associate in Money Market Funds within Liquidity & Account Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated knowledge of product development methodologies and lifecycle management
  • Experience driving product initiatives through discovery, requirements definition, and execution
  • Growing expertise in data analytics, insights, and data literacy
  • Effective communicator with the ability to influence and collaborate across teams
  • Resourceful self-starter with a results-oriented mindset

Nice To Haves

  • General familiarity with Liquidity products; specific knowledge and/or experience with short-term investment products and/or money market funds would be a plus
  • Experience within a Commercial Bank, Asset Manager and/or Financial technology company interfacing with commercial clients with short-term investments would be a plus
  • Acumen towards general data & analytics management; experience in designing and organizing data for analytical consumption
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Bachelors Degree

Responsibilities

  • Partners with the Product Management team to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Assist in writing and defining requirements to support product development
  • Support product strategy execution by contributing to the product vision and near-term strategy across off balance sheet Investment solutions between Payments and Partnership platforms and solutions .
  • Support go-to-market readiness by helping create and maintain marketing materials, training content, user guides, FAQs, onboarding procedures, and internal enablement documentation to optimize product use, options and overall solution adoption.
  • Develop and maintain performance reporting that tracks outcomes such as revenue realization, balances, client adoption, and product/platform usage; automate or streamline reporting where feasible.
  • Define and track product success metrics by helping build the measurement framework and monitoring KPIs such as cost-to-serve, feature adoption, risk posture, controls effectiveness, operational reliability, and client experience outcomes.
  • Execute components of the Liquidity Solutions Off-Balance Sheet product strategy by supporting product offering evolution, platform rationalization efforts, and the articulation of marketing messages/positioning for excess cash and short-term investment solutions.
  • Assist in driving product modernization efforts for core off balance sheet investment products through support of technology transformation, product feature enablement, data enhancement projects and commercialization efforts.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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