Associate Practice Manager, Trolley Crossing PC, 40 Hours, Days

UMass Memorial Health•Charlton, MA

1d•Hybrid

About The Position

This position reports to a Practice Administrator and is responsible for supervising employees and activities for the efficient administration of medical office activities in a number of small one to two provider offices (average of 10 to 12 offices) in a specific geographical region. Coordinates a broad range of related functions to include patient billing-related activities, patient registration and scheduling, medical transcription, medical records, budget administration, etc. Ensures support and administrative services for a Physician Leader, Group Practice Manager/Physician or similar position is covered by staff members.

Requirements

A.S. Degree in Business Administration or equivalent.
Must have transportation and MA license to travel from one Medical Office to another.
Five (5) or more years of medical administrative office experience is required.
Prior lead or supervisory skills/experience is required.
Must have excellent oral and written communication skills.
Must have excellent interpersonal skills to interact with all levels of staff/management, as well as internal and external vendors, patients etc.
Must have excellent organizational and analytical/problem-solving skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Monitors workflow and productivity to evaluate office performance. Takes corrective action to ensure the efficient and effective workflow.
Directs patient care activities. Assesses patient flow. Develops and maintains systems and processes to assure efficient flow.
Creates a team focused environment by coordinating clerical and clinical staff to ensure quality patient care.
Ensures the production of correspondence, transcribed medical reports, memos, etc.
Ensures efficient patient registration and the scheduling of medical procedures for both inpatients and outpatients. Coordinates with hospital admitting, the O.R., testing centers, pre-admission, etc.