Personal Banker in Southeast Houston

Wells Fargo • Houston, TX

1d • Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join its National Branch Network. This frontline role builds customer relationships and supports everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ goals and connects them with relevant banking products, services, and digital tools to help them manage their finances.

The position supports account openings, service requests, and credit applications while partnering with branch teammates to provide a consistent, high-quality customer experience. It requires balancing customer service and branch growth, exercising sound judgment, and following risk controls and operational standards. Wells Fargo provides training and coaching to support career growth and mobility.

The schedule includes Saturdays, and the employee will flex between cash-handling duties and customer banking activities, with an emphasis on account openings and ongoing account support. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo standards. A credit report may be reviewed, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment; Wells Fargo initiates the process after the employee’s start date.
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
• Ability to follow applicable policies and regulations, fulfill risk and compliance obligations, and escalate concerns appropriately.

Nice To Haves

• Prior experience in financial services or a highly regulated, customer-facing role, with comfort following structured processes and accuracy and service expectations.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify ways to support customer needs.
• Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful capabilities.
• Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
• Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
• Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

• Build lasting customer relationships through proactive conversations that support financial well-being and deepen engagement.
• Understand customer needs through discovery-driven conversations and connect customers with relevant banking products, services, and solutions.
• Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
• Support everyday banking needs, including opening accounts, handling service requests, and assisting with credit applications.
• Handle cash and perform teller-line activities, processing transactions accurately and maintaining compliance and operational standards.
• Use and adopt digital tools and technologies to enhance customer experience and support banking needs.
• Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
• Collaborate with branch teammates and coordinate handoffs to licensed bankers or other specialists.
• Support branch operations by flexing between cash handling and customer banking activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed