Personal Banker Parmer Ranch, DeNovo

Wells Fargo Bank•Georgetown, TX

22h•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join its National Branch Network. In this frontline role, the banker builds customer relationships by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ goals and connects them with relevant banking products, services, and digital tools to help them manage their finances. The role supports account openings, service requests, and credit applications, while working with branch teammates to deliver a consistent, high-quality customer experience. Success requires relationship-building, sound judgment, and balancing customer service with growth. Wells Fargo provides training and coaching to support career growth and mobility. The position is based at 19390 Ronald Reagan Blvd, Georgetown, TX 78628. The schedule will include Saturdays. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The role is not eligible for visa sponsorship. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo standards, and may be subject to credit-report review and ongoing screening.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
SAFE registration required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background.
Not eligible for Visa sponsorship.

Nice To Haves

Prior experience in financial services or a highly regulated, customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
Comfort using digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Build lasting customer relationships through proactive conversations that support financial well-being and deepen engagement.
Lead discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals.
Support everyday banking needs, including new account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, accurately processing transactions while meeting compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates and coordinate handoffs to licensed bankers or specialists so customers are connected to appropriate expertise.
Flex between cash-handling and customer-banking activities to support branch operations, with emphasis on account openings and ongoing account support.
Follow applicable risk and compliance policies, identify and escalate concerns, and support timely remediation of issues.